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Customer Service Ambassador

1 month ago

Norristown, Pennsylvania, United States 1st Community Credit Union Full time
Job Overview

As a Member Service Representative at 1st Community Credit Union, you will be the primary point of contact for our valued members, providing exceptional service and support in a fast-paced branch environment.

Your key responsibilities will include greeting and welcoming members, assisting with transactions, and promoting a positive and inclusive atmosphere within the branch.

To succeed in this role, you will need to possess excellent communication and interpersonal skills, as well as the ability to work effectively in a team environment.

We offer a competitive salary range of $15.76 to $22.07 per hour, as well as a comprehensive benefits package, including medical, dental, vision, 401(k), life insurance, and flexible spending account options.

Our ideal candidate will be a team player who is passionate about delivering exceptional customer service and building strong relationships with our members.

Key Responsibilities:

  • Greet and welcome members, creating a positive first impression
  • Assist with transactions, including cash handling and account maintenance
  • Provide information and support to members regarding our products and services
  • Work effectively in a team environment to achieve branch goals and objectives

Requirements:

  • High School Diploma or equivalent
  • Proficiency in using a computer and performing transactions
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a team environment