Accounts Receivable Specialist

1 week ago

Decatur, Georgia, United States Utility Associates, Inc. Full time
Job Overview

About Utility Associates, Inc.: Utility Associates, Inc. is a pioneering technology organization dedicated to providing innovative digital solutions for frontline professionals. Our vibrant culture emphasizes ethical practices, teamwork, and a commitment to transparency, fostering an inclusive environment that promotes growth and innovation. We celebrate diversity and prioritize work-life balance, ensuring that our employees feel valued and recognized for their contributions.

Your Responsibilities: As a Billing Operations Analyst, you will oversee and manage the billing functions of the company. This role requires close collaboration with various departments and external partners to ensure the accurate and timely processing of invoices. Your meticulous attention to detail and proactive mindset will be essential in maintaining the efficiency of our billing operations.

Key Duties:

  • Generate, review, and dispatch invoices to clients promptly.
  • Confirm the accuracy of billing information and correct any discrepancies.
  • Maintain comprehensive records of all invoices and financial transactions.
  • Conduct regular reconciliations of client accounts.
  • Resolve billing discrepancies and issues with clients.
  • Ensure all payments are accurately recorded and posted.
  • Collaborate with finance and accounting teams to enhance billing processes.
  • Work with sales and client service teams to collect necessary billing data.
  • Participate in team discussions and contribute to process enhancement initiatives.
  • Address client inquiries regarding billing matters, payments, and account balances.
  • Deliver exceptional customer service by responding to concerns in a timely and professional manner.
  • Communicate with clients to clarify payment terms and conditions.
  • Monitor pending contractual issues, billing discrepancies, or outstanding invoices and coordinate with other departments for resolution.
  • Assist in manually adjusting invoices and credits as required.
  • Coordinate with the collections team to ensure accurate Accounts Receivable reporting.
  • Perform additional duties as assigned.

Qualifications:

  • Associate's degree or a combination of education and relevant experience.
  • 5+ years of professional experience in a similar role.
  • Experience in reviewing contract terms and client orders.
  • Preferred experience in a high-volume, fast-paced environment.
  • Strong attention to detail.
  • Proficient in MS Office Suite (Outlook, Excel, Word, etc.).
  • Familiarity with NetSuite is a plus.
  • Ability to navigate multiple accounting software systems.
  • Capability to identify opportunities for process improvements.
  • Strong communication and interpersonal skills.

Why Choose Us?

Utility Associates, Inc. offers a comprehensive benefits program focused on the well-being of our employees:

  • Emotional Health: 3 weeks of paid time off and ten paid holidays annually.
  • Physical Health: A selection of ten health plans tailored to various family needs, with several fully covered for employees and dependents.
  • Additional benefits include dental, vision, flexible spending accounts, and health savings accounts.
  • Social Health: Access to an online community academy offering a variety of personal development courses.
  • Professional Growth: Tuition reimbursement for college courses and continuing education expenses.
  • Financial Health: A retirement savings plan with a 100% match up to 4%, with immediate vesting.
  • Other Benefits: Options for voluntary insurance, basic life AD&D, critical illness, and accident insurance.
  • Enjoy complimentary chef-inspired lunches from Monday to Thursday, simplifying meal planning and preparation.

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