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Consumer Lending Specialist
2 months ago
Wintrust Financial is a prominent financial institution managing approximately $50 billion in assets and listed on NASDAQ:WTFC. Our organization is built on the "HAVE IT ALL" philosophy, combining advanced technology and the extensive resources of a large bank with a commitment to personalized community banking for every client. We operate fifteen community bank subsidiaries, boasting over 170 banking locations throughout the greater Chicago and southern Wisconsin regions. In addition, we provide various non-banking services, including commercial and life insurance premium financing, short-term accounts receivable financing, outsourced administrative services, mortgage origination and purchase, wealth management, and qualified intermediary services for tax-deferred exchanges.
Why Consider This Opportunity?
- Recognized for our outstanding workplace culture, we have been awarded a Top Workplace by the Chicago Tribune for the past nine years and received the Employee Recommended award from the Globe & Mail for six consecutive years.
- Competitive compensation package with eligibility for annual discretionary bonuses.
- Comprehensive benefits including medical, dental, vision, life insurance, a 401k plan with a generous company match, and tuition reimbursement.
- Family-friendly working hours.
- Opportunities for career growth and development across our 175+ community bank locations.
- A culture that emphasizes internal promotions.
Team Environment:
- We foster a dynamic, team-oriented environment that encourages individual growth.
- Enhance your experience and advance your career by becoming part of a growing organization.
- Our team collaborates closely with multiple departments within the bank, providing a unique position for professional development.
Position Responsibilities:
The Consumer Loan Processor is responsible for processing and underwriting credit applications for various consumer loans, adhering to bank procedures, guidelines, policies, and regulatory requirements. This role involves significant customer service to support the existing loan portfolio and address inquiries from both internal and external clients. Analytical skills are essential for gathering and summarizing data for underwriting and resolving customer issues. Attention to detail and the ability to prioritize tasks effectively are crucial for meeting deadlines. This position operates Monday through Friday, from 8:30 AM to 5 PM, and is conducted entirely in-office.
Key Duties Include:
- Processing and underwriting consumer loan applications in compliance with the bank's procedures, guidelines, and regulatory standards.
- Completing all necessary due diligence in processing loan applications.
- Maintaining the Wintrust standard for exceptional internal and external customer service.
- Coordinating loan closings and funding processes.
- Addressing customer transaction requests promptly.
- Following up with internal and external customers regarding missing documentation for loan applications.
- Preparing loan maturity letters and submitting third-party invoices for payment.
- Performing various other tasks as assigned.
Qualifications:
- Bachelor's degree preferred.
- 1-3 years of experience in banking and/or consumer loan processing is preferred; experience with HELOC is a plus.
- Exceptional customer service skills.
- Strong verbal and written communication abilities.
- High level of organization and time management with a keen attention to detail.
- Proficiency in MS Office, particularly Excel and Word.
- Knowledge of various loan documents, banking processing standards, best practices, and audit control procedures.
- Familiarity with nCino, Salesforce, and/or FIS is advantageous.
Wintrust Financial Corporation is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.