Sales Associate
4 weeks ago
At Knitwell Group, we're passionate about empowering women to find their authentic self-expression. Our team is dedicated to providing exceptional services and creating a welcoming environment for our clients. As a Sales Associate, you'll play a vital role in driving revenue and delivering outstanding client experiences.
Key Responsibilities:
- Embody our values and set an example through your behaviors
- Ensure compliance with all Knitwell Group practices and procedures
- Assist with additional responsibilities as assigned by management
Revenue Generation:
- Meet or exceed divisional, store, and individual financial and credit goals
Client Experience:
- Provide exceptional client service by anticipating needs and exceeding expectations
- Build relationships with clients and create loyalty
- Address client concerns and involve management when necessary
Operations:
- Complete opening and closing procedures, including replenishing merchandise and maintaining a clean store environment
- Meet merchandise processing standards and maintain an organized work area
- Adhere to Loss Prevention practices and report potential incidents
Technical Expertise:
- Demonstrate proficiency in using computer systems and performing register transactions
- Operate phone and answer calls with an appropriate greeting
Product/Brand Management:
- Understand and articulate the Company's brand positioning and current marketing initiatives
- Participate in store meetings and attend associate education sessions
Requirements:
- Client Service: Ability to function as a role model and prioritize client needs
- Follow Directions: Ability to meet deadlines and work with minimal supervision
- Merchandising: Knowledge of visual standards and ability to implement and maintain
Education and Experience:
- Minimum Requirements: High School Diploma or GED
- Minimum one year sales associate or relevant experience in the services industry
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