Branch Sales and Service Associate
2 months ago
PNC is seeking a highly motivated and customer-focused Branch Sales and Service Associate to join our team in a Universal Branch. As a key member of our Retail Branch Banking Network, you will play a critical role in strengthening customer relationships and driving sales growth.
Key Responsibilities- Acquire and deepen the branch customer base through proactive sales and service activities, identifying opportunities to improve customer financial well-being.
- Collaborate with ecosystem partners to grow customer share of wallet and position PNC solutions to drive new revenue and customer loyalty.
- Drive proactive sales conversations through internal and outbound interactions, leveraging a defined sales process to elevate client loyalty.
- Create customer loyalty and grow customer share of wallet through a differentiated customer experience, performing lobby engagement activities to connect with customers and position PNC products to meet their needs.
- Apply product and procedural knowledge to identify, mitigate, and solve customer problems effectively, driving customer loyalty and retention.
- 1+ years of related experience in retail banking or a related field.
- Strong customer service and sales skills, with the ability to build and maintain strong relationships with customers.
- Knowledge of banking products and services, with the ability to design and develop retail lending products and services.
- Ability to work in a fast-paced environment, managing multiple priorities and objectives while maintaining a high level of customer satisfaction.
- Banking Products: Knowledge of and ability to provide products and services available through the retail banking branch.
- Digital Awareness: Shares, shows, and supports clients on a variety of technological digital and online tools and resources.
- Effective Communications: Understanding of effective communication concepts, tools, and techniques.
- Managing Multiple Priorities: Ability to manage multiple concurrent objectives, projects, groups, or activities.
- Problem Solving: Knowledge of approaches, tools, and techniques for recognizing, anticipating, and resolving organizational, operational, or process problems.
PNC is an equal opportunity employer and welcomes applications from diverse candidates. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
Apply now to join our team and take the first step towards a rewarding career in retail banking
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Branch Sales and Service Associate
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St Louis, Missouri, United States PNC Full timeJob ProfilePNC is seeking a highly motivated and customer-focused Branch Sales and Service Associate to join our team in a Universal Branch. As a key member of our Retail Branch Banking Network, you will play a critical role in strengthening customer relationships and driving sales growth.Key ResponsibilitiesAcquire and deepen the branch customer base...
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Branch Sales and Service Associate
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