Retail Customer Service Coordinator

6 days ago

Burlington, Washington, United States TJ Maxx Full time
Job Title: Retail Customer Service Coordinator

At TJ Maxx, we're looking for a Retail Customer Service Coordinator to join our team. As a key member of our front-end team, you'll be responsible for promoting an excellent customer experience and leading by example in providing outstanding customer service.

Key Responsibilities:
  • Create a positive internal and external customer experience
  • Promote a culture of honesty and integrity; maintain confidentiality
  • Train and mentor Associates on front-end principles
  • Assign registers, support and respond to POS coverage needs, and coordinate breaks for all Associates
  • Address customer concerns and issues promptly, ensuring a positive customer experience
  • Ensure Associates execute tasks and activities according to store plan; prioritize as needed
  • Communicate accurately and effectively with management and Associates when setting and addressing priorities; provide progress updates
  • Provide and accept recognition and constructive feedback
  • Partner with Management on Associate training needs to increase effectiveness
  • Ensure adherence to all labor laws, policies, and procedures
  • Promote credit and loyalty programs
  • Support and participate in store shrink reduction goals and programs
  • Promote safety awareness and maintain a safe environment
Requirements:
  • Available to work flexible schedule, including nights and weekends
  • Strong understanding of merchandising techniques
  • Capable of multi-tasking
  • Strong communication and organizational skills with attention to detail
  • Able to respond appropriately to changes in direction or unexpected situations
  • Team player, working effectively with peers and supervisors
  • Able to train others
  • 1 year retail and 6 months of leadership experience
Benefits:

We offer a competitive benefits package, including Associate discount, EAP, smoking cessation, bereavement, 401(k) Associate contributions, child care & cell phone discounts, pet & legal insurance, credit union, referral bonuses, and more.

Our starting pay range is $17.28 to $17.78 per hour, with the full range of the position being $17.28 to $27.20 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

We are an equal opportunity employer and welcome applicants from diverse backgrounds. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

  • Retail Sales Associate

    4 weeks ago

    Burlington, Washington, United States Camping World Holdings, Inc. Full time

    About the Role:Camping World Holdings, Inc. is seeking a highly skilled Retail Sales Associate to join our team. As a Retail Sales Associate, you will be responsible for delivering exceptional customer service and ensuring that every customer receives a world-class experience.Key Responsibilities:Provide top-notch customer service, responding to customer...

  • Customer Service Representative

    3 days ago

    Burlington, Washington, United States FedEx Full time

    FedEx Retail Customer Service AssociateWe are seeking a highly motivated and customer-focused Retail Customer Service Associate to join our team at FedEx. As a key member of our retail team, you will be responsible for providing exceptional customer service and support to our customers.Key Responsibilities:Assist customers with their shipping needs and...

  • Lead Retail Customer Service Associate

    3 weeks ago

    Burlington, Washington, United States FedEx Office Full time

    Job SummaryWe are seeking a highly skilled and experienced Customer Service Lead to join our team at FedEx Office. As a Customer Service Lead, you will be responsible for providing exceptional customer service, managing production flow, and ensuring quality during and after production processes.Key ResponsibilitiesCustomer Service: Provide friendly, polite,...

  • Customer Service Representative

    4 weeks ago

    Burlington, Washington, United States Burlington Full time

    Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Seasonal Cashier Associate. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a positive and professional attitude in a fast-paced retail...

  • Customer Service Representative

    2 days ago

    Burlington, Washington, United States Knitwell Group Full time

    Customer Specialist RoleWe are seeking a skilled Customer Specialist to join our team at Knitwell Group. As a key member of our retail team, you will be responsible for delivering exceptional customer experiences and empowering customers to express themselves through our products.Key Responsibilities:Provide personalized support to customers, helping them...

  • Customer Service Representative

    3 days ago

    Burlington, Washington, United States Knitwell Group Full time

    Customer Specialist RoleWe are seeking a skilled Customer Specialist to join our team at Knitwell Group. As a key member of our retail team, you will be responsible for delivering exceptional customer experiences and empowering customers to express themselves through our products.Key Responsibilities:Provide personalized support to customers, helping them...

  • Customer Service Representative

    7 days ago

    Burlington, Washington, United States Heritage Bank Full time

    Job Title: Customer Service RepresentativeHeritage Bank is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to internal and external customers, responding to customer inquiries, and resolving customer...

  • Part Time Retail Sales Consultant

    1 week ago

    Burlington, Washington, United States AlienVault Full time

    Unlock Your Sales PotentialAre you looking for a challenging and rewarding career in sales? Do you have a passion for helping others and a drive to succeed? We're seeking a Part Time Retail Sales Consultant to join our team in Burlington, Washington.About the RoleAs a Part Time Retail Sales Consultant, you will be responsible for providing exceptional...

  • Retail Sales Associate

    4 weeks ago

    Burlington, Washington, United States GameStop Full time

    Job Summary:We are seeking a highly motivated and customer-focused Retail Keyholder to join our team at GameStop. As a Retail Keyholder, you will play a critical role in delivering exceptional guest experiences and driving sales growth.Key Responsibilities:Guest Service: Promptly greet guests, respond to and handle guest concerns quickly, effectively, and...

  • Retail Sales Associate

    4 weeks ago

    Burlington, Washington, United States Burlington Full time

    About the Role:Burlington Stores, Inc. is seeking a highly motivated and customer-focused Retail Sales Associate to join our team. As a Retail Sales Associate, you will be responsible for providing exceptional customer service, maintaining a clean and organized sales floor, and supporting the management team with day-to-day store operations.Key...

  • Retail Sales Associate

    4 weeks ago

    Burlington, Washington, United States Burlington Full time

    Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Seasonal Cashier Associate. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a positive and professional attitude in a fast-paced retail...

  • Retail Sales Consultant

    7 days ago

    Burlington, Washington, United States AlienVault Full time

    Job OverviewAs a Retail Sales Consultant, you will be at the forefront of delivering exceptional customer experiences, driving sales growth, and building strong relationships with our customers. With a consultative approach, you will guide customers through their options, leveraging your expertise to meet their needs and exceed their expectations.Key...

  • Retail Sales Representative

    1 week ago

    Burlington, Washington, United States Verizon Full time

    Unlock Your Potential with VerizonAt Verizon, we're committed to empowering our customers and employees to reach their full potential. As a Retail Sales Assistant, you'll play a critical role in delivering exceptional customer experiences and driving sales growth in our retail stores.What You'll Do:Develop and execute sales strategies to meet or exceed sales...

  • Retail Sales Associate

    2 weeks ago

    Burlington, Washington, United States TJ Maxx Full time

    About the RoleWe're seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Associate. As a key member of our sales floor team, you will be responsible for delivering exceptional customer experiences, maintaining a clean and organized store environment, and adhering to all operational and merchandise standards.Key...

  • Retail Sales Associate

    2 weeks ago

    Burlington, Washington, United States The Kroger Company Full time

    About the RoleWe are seeking a skilled and friendly Clerk to join our team at The Kroger Company. As a key member of our retail team, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.Key ResponsibilitiesEffectively communicate with customers to respond to their questions and...

  • PetSmart Customer Engagement Manager

    2 weeks ago

    Burlington, Washington, United States PetSmart Full time

    About Our StorePetSmart is a leading pet retailer with a passion for delivering exceptional customer experiences. As a Customer Engagement Manager, you will play a key role in driving sales growth and customer satisfaction in our stores.About Your RoleAs a Customer Engagement Manager, you will be responsible for leading a team of retail and pet care...

  • Retail Sales Associate

    1 week ago

    Burlington, Washington, United States Albertsons Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our sales and store support team. As a Retail Sales Associate, you will play a vital role in ensuring our stores are clean, organized, and shoppable for our customers.Key ResponsibilitiesProvide exceptional customer service and ensure a positive shopping experience for...

  • Customer Service Representative

    2 weeks ago

    Burlington, Washington, United States EcoShield Pest Solutions Full time

    About EcoShield Pest SolutionsWe are a rapidly growing pest control company dedicated to providing comprehensive solutions for pest-free living. Our mission is to spread happiness by delivering exceptional customer experiences and exceeding our customers' expectations.Job SummaryWe are seeking a highly motivated and customer-focused Customer Service...

  • Part Time Retail Sales Consultant BURLINGTON

    1 week ago

    Burlington, Washington, United States AlienVault Full time

    Job OverviewAT&T is seeking a highly motivated and customer-focused Part Time Retail Sales Consultant to join our team in Burlington, WA. As a key member of our sales team, you will be responsible for providing exceptional customer service and sales support to our customers.Key Responsibilities:Provide consultative sales approach to customers, guiding them...

  • Customer Service Representative

    3 weeks ago

    Burlington, Washington, United States Bellevue Healthcare Full time

    Customer Service RepresentativeAt Bellevue Healthcare, we're dedicated to delivering exceptional products and services to our customers. As a Customer Service Representative, you'll play a vital role in ensuring our customers receive the best possible experience.Key Responsibilities:Provide exceptional customer service via phone and in-store...