Creative Event Coordinator
3 weeks ago
Event Planning and Coordination
As a key member of our team, you will be responsible for planning, coordinating, and facilitating events within our Michaels store. This includes children's birthday parties, craft classes, and other events that provide a stress-free, fun, and engaging experience for our guests.
Customer Service and Support
You will deliver friendly customer service by helping customers shop at our store and find what they're looking for. This includes completing operational tasks such as truck unload, merchandise duties, and maintaining store recovery standards as needed.
Event Coordination and Execution
You will plan and coordinate multiple events at once, including children's birthday parties and other craft classes or events. This includes demonstrating and instructing party participants in the completion of craft projects, performing face painting and other activities, and facilitating and implementing party add-ons such as goody bags and balloons.
Communication and Administration
You will communicate events with clients and store team members, complete administrative tasks such as answering emails and making phone calls, and adjust plans and events based on client feedback and needs.
Client Satisfaction and Store Support
You will ensure client satisfaction for scheduled events, set up, break down, and clean before and after each event, and help customers shop, locate products, and provide them with solutions.
Additional Responsibilities
You will engage customers on the benefits of our Rewards program and Private Label Credit Cards, complete enrollments, educate customers on our Voice of Customer (VOC) survey, and assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
Requirements
You must have experience working with children and children's events, organizational skills, interpersonal skills, and creative problem-solving skills. You must also be able to lift heavy boxes and access high shelves by ladder or similar equipment.
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