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Retail Fragrances Sales Associate
2 months ago
We are seeking a highly motivated and customer-focused Fragrance Sales Associate to join our team at Exton Square. As a Fragrance Sales Associate, you will be responsible for providing exceptional customer service by demonstrating and selling fragrances and related beauty items to our customers.
Key Responsibilities- Customer Service: Acknowledge customers in a friendly and helpful manner, determine customer needs based on their preferences, and explain and demonstrate the use of fragrances through actual application.
- Product Knowledge: Ensure proper presentation, organization, storing, and replenishment of stock, and use our clientele program to build relationships with customers, meet sales goals, and share promotions and product launches.
- Sales and Merchandising: Participate in pre-selling and sales-driving events to maximize sales, merchandise new receipts, process damages, testers, and select merchandise to return to vendors, and use point of sale technology and applications to assist in selling and fulfilling of customer orders.
- Teamwork and Communication: Work collaboratively with colleagues in the Beauty area to provide a seamless customer experience, and adhere to hygiene standards and asset protection control and compliance procedures.
- Experience: At least 1 year of customer service or selling experience required.
- Skills: Strong interpersonal skills, ability to share information with diverse groups of customers and colleagues, and resourceful and able to adapt quickly to changing priorities.
- Availability: Flexible availability, including days, evenings, weekends, and holidays.
Macys is a leading American department store chain that offers a wide range of products, including fragrances, beauty items, and clothing. We are committed to providing exceptional customer service and creating a positive shopping experience for our customers.
