Financial Relationship Manager

7 days ago


Media, Pennsylvania, United States PNC Financial Services Group Full time

Job Summary

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We are seeking a skilled Financial Relationship Manager to join our team at PNC Financial Services Group. In this role, you will be responsible for strengthening customer relationships and identifying financial solutions that meet their needs.

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About the Role

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  • You will spend most of your time engaging customers in sales conversations to identify opportunities to improve their financial wellbeing.
  • Manages the customer experience by collaborating with ecosystem partners to grow their share of wallet.
  • You will drive proactive sales conversations through internal and outbound interactions using a defined sales process.
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Key Responsibilities

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  1. Acquires and deepens the branch customer base through proactive sales and service activities.
  2. Create customer loyalty and grows customer share of wallet through a differentiated customer experience.
  3. Applies product and procedural knowledge to identify, mitigate and solve customer problems effectively.
  4. Participates in branch daily operations ensuring they are completed efficiently and accurately.
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Requirements

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  • Candidates must demonstrate knowledge, skills, and abilities required for the role including banking products, digital awareness, effective communications, managing multiple priorities, matrix management, problem-solving, prospecting, retail lending, selling, and understanding customer needs.
  • Roles typically require an Associate's degree or equivalent and related experience or product knowledge.
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Benefits

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PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options include medical/prescription drug coverage, dental and vision options, employee and spouse/child life insurance, short and long-term disability protection, 401(k) with PNC match, pension, and stock purchase plans.

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Salary Range

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The estimated salary for this position is between $60,000 - $80,000 per year, depending on experience.

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About Us

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PNC Financial Services Group is committed to fostering an inclusive and accessible workplace where all employees feel respected, valued, and have an opportunity to contribute to the company's success.



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