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Bakery Sales Associate

2 months ago

Clinton, New York, United States Hannaford Supermarkets Full time
About the Role

Hannaford Supermarkets is seeking a highly motivated and customer-focused Sales Associate to join our Bakery Department team. As a Sales Associate, you will play a key role in providing exceptional customer service, maintaining a clean and organized store environment, and supporting the sales and profitability of our bakery products.

Key Responsibilities
  • Provide outstanding customer service, responding to customer inquiries and resolving issues in a professional and courteous manner.
  • Maintain a clean and organized store environment, including the bakery department, to ensure a positive shopping experience for customers.
  • Support the sales and profitability of our bakery products by maintaining accurate inventory levels, rotating stock, and merchandising products effectively.
  • Assist with special projects and tasks as assigned by management, such as setting up displays, processing merchandise, and maintaining accurate records.
  • Develop product knowledge in all areas of the bakery department, including rolls, desserts, cakes, muffins, bagels, coffees, and platters.
  • Observe and maintain company sanitation and food safety standards, including proper handling and storage of products.
  • Prepare, proof, and bake products as assigned, following company recipes and procedures.
Requirements
  • Effective communication, customer service, and selling skills.
  • Effective interpersonal skills and desire to work in a team environment.
  • Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
  • Must meet minimum age requirements to perform specific job functions.
Physical Requirements
  • Perform repetitive grasping, pinching, squeezing, and hand/arm motions while standing/walking the majority of the shift.
  • Lift up to 30 lbs. 40% of the time and up to 40 lbs. occasionally.
  • Reach to shoulder level or overhead on occasion while lifting up to 20 lbs. on occasion.
  • Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time.
  • Use their hands to operate controls and feel objects, and use tools to prepare products.
Preferred Requirements
  • Provide outstanding friendly customer service, communicating with and assisting customers in selection of product.
  • Package and display products according to standard practice and our automated production program, taking customer demands into consideration.
  • Retrieve and organize bakery product loads.
  • Perform assigned tasks such as replenishing merchandise, preparation of products or setting up displays, etc.
  • Process merchandise properly, paying special attention to rotation of products according to prescribed standards.
  • Maintain accurate, neat records of production, shrink, sales and inventory.
  • Wash, clean, and sanitize equipment in accordance with company guidelines.
  • May be required to frost, base ice, and decorate all varieties of cakes. Personalize when necessary.