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Medical Assistant Supervisor

2 months ago

Millburn, New Jersey, United States Schweiger Dermatology Group Full time
Job Summary

We are seeking a highly skilled and experienced Medical Assistant to join our team as a Lead Medical Assistant at our Millburn office. As a key member of our clinical operations team, you will provide administrative support to physicians, physician assistants, and medical assistants/LPNs by supervising and developing staff to ensure a professional and effective medical operation.

Key Responsibilities
  • Supervise and evaluate the day-to-day duties of medical assistants/LPNs to ensure compliance with company policies and protocols.
  • Work closely with management to execute new protocols and assist with training needs.
  • Provide onboarding planning, training, and continued education to new and current assigned medical support staff.
  • Ensure that all assigned medical assistants/LPNs follow company policies and protocols, including adhering to opening and closing checklists.
  • Exude a strong understanding of and enforce CLIA, OSHA, and HIPAA regulations.
  • Assist office management in supervising/finding coverage for necessary shifts, including emergency or PTO taken.
  • Scan consumables and retail products to maintain an adequate number and place orders as needed.
  • Promote a professional and welcoming atmosphere that enhances the quality of service and care offered to patients and providers.
  • Have a thorough working knowledge of all standard operating protocols and policies that pertain to the clinical department.
  • Assist the physician in medical, cosmetic, allergy, and/or laser procedures, including prepping exam rooms and properly cleaning them after each visit.
  • Properly assist the provider in recording prescribed treatments, medications, lab requisitions, biopsies, cultures, photos, prescriptions, prior authorization, obtaining consents, and/or procedures within established guidelines.
  • Maintain an adequate amount of medical supplies by executing weekly inventory counts and placing bi-weekly medical supply orders.
  • Work with office management to audit consumable trackers and laser logs on a weekly basis.
  • Responsible for auditing all specimen logbooks and lab trackers for respective location providers.
  • Work with MAs, LPNs, and MA Floater to ensure all refill and prior authorization requests are handled in a timely fashion.
  • Cross-train to assist in covering the front desk during emergencies, as needed.
  • Oversee and ensure all required medical forms are organized and submitted with accurate data and in a timely manner.
  • Maintain effective and constructive communication with office management to instill company values, vision, and protocols in all associated colleagues and providers.
Requirements
  • Healthcare experience required.
  • Experience using EMR software and patient scheduling systems preferred.
  • Must be computer savvy and familiar with Microsoft Word, Excel, and Outlook.
  • Strong communication, interpersonal, and organizational skills.
  • Excellent patient relation and customer services skills.
  • Must be professional, reliable, and dedicated employee.
  • Strong critical thinking, problem resolution skills, and multitasking abilities.
  • Prefer prior experience working in a dermatology/medical/cosmetic environment.
  • Medical Assistant Certified strongly encouraged.
About Us

Schweiger Dermatology Group is a leading dermatology practice with over 400 healthcare providers and 115 offices across the country. We provide medical, cosmetic, and surgical dermatology services with over 1.5 million patient visits annually. Our mission is to create the Ultimate Patient Experience and a great working environment for our providers, support staff, and all team members.