Service Assistant
2 weeks ago
We are seeking a highly motivated and detail-oriented Service Assistant to join our team at Spare Time Entertainment. As a Service Assistant, you will play a vital role in ensuring our guests have an exceptional experience.
Key Responsibilities- Provide exceptional customer service by utilizing Spare Time Entertainment's Steps of Service.
- Support servers and kitchen staff in maintaining a smooth and efficient service.
- Assist with food preparation and communicate food orders to chefs, prioritizing special requests and food allergies.
- Act as a liaison between Front of House and Back of House staff, ensuring seamless communication.
- Inform restaurant staff of guest feedback and requests, promoting a positive dining experience.
- Assist with table turnover, including setup and breakdown, and maintain a clean and organized dish area.
- Polish and roll silverware, and ensure families with young children receive kid's menus and special silverware sets.
- Promote knowledge of the location's features and upcoming events, and demonstrate menu knowledge to make suggestions and answer guest questions.
- Maintain clean equipment and working areas, adhering to preventative maintenance programs and health department codes.
- Keep products and areas organized, restocking as needed, and communicate inventory shortages to supervisors.
- Report any violations to management.
- High school diploma preferred.
- Previous work experience preferred.
The noise level can be loud, and the work environment may include lighting effects such as lasers and strobes.
Physical DemandsThis role requires the ability to stand and walk for extended periods, lift 50 pounds, and work long hours with frequent weekend shifts.
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