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Patient Service Representative
2 months ago
We are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Intermountain Health. As a Patient Service Representative, you will play a critical role in ensuring the smooth operation of our patient accounts department.
Key Responsibilities- Billing and Insurance Coordination: Verify patient insurance information, obtain authorizations, and process claims in a timely and accurate manner.
- Registration and Scheduling: Register patients, schedule appointments, and confirm demographic data on registration systems.
- Customer Service: Provide excellent customer service to patients, answering questions, and resolving issues in a professional and courteous manner.
- Financial Counseling: Inform self-pay patients of liability due and prepayment requirements, and refer potentially eligible patients to financial counseling.
- Payment Collection and Posting: Collect patient payments, post payments in the system, and reconcile receipts with cash collected.
- Department Maintenance: Maintain department and individual work queues and reports as required.
- High School Diploma or Equivalent: Required
- Customer Service Experience: Preferred
- Medical Terminology Knowledge: Preferred
This is a full-time position, working 40 hours per week. The hourly range for this position is $23.69. Intermountain Health offers a comprehensive benefits package to support the well-being of our caregivers.
We are an equal opportunity employer and welcome applications from qualified candidates who share our commitment to delivering exceptional patient care and service.
