Patient Service Representative
2 days ago
Touchstone Medical Imaging is seeking an experienced professional to join our team as a Float Patient Service Representative at our Wheat Ridge, CO location.
Job Summary:We are looking for a highly skilled and patient-oriented individual to provide exceptional service to our patients and clients. As a Float Patient Service Representative, you will be responsible for scheduling patients for diagnostic exams and procedures, assisting with authorizations and verifications, and ensuring the accuracy of patient data entered into our system.
Key Responsibilities:- Schedule patients for diagnostic exams and procedures
- Assist with authorization and verification processes
- Check in and out patients
- Answer multiple phone lines
- Provide accurate and complete information to the billing office
- Verify insurance information
- Ensure the accuracy of patient data entered into our system
- Process requests and filing of patient records
- 1-4 years of experience in a medical office setting or hospital
- Experience in authorizations and insurance verification
- Ability to handle heavy patient volume
- Bilingual skills strongly preferred
- Strong customer service and computer skills
- Ability to multitask
- Medical terminology knowledge
- Insurance verification experience
- Medical Assistant Certification a plus
- Medical, dental, vision, life, and pharmacy plans
- 401(k) with employer match
- Paid maternity leave
- Paid vacation time
- PTO accrual beginning day 1
- Colleague referral bonus program
Touchstone Medical Imaging, LLC is a leading provider of diagnostic imaging services in the United States. We are committed to providing exceptional patient care and service in a warm and caring atmosphere.
We are an equal opportunity employer and do not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation, or national origin.
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