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Customer Service Representative III
2 months ago
Job Summary
The Customer Service Representative III is the primary point of contact between customers and our organization for all aspects of day-to-day sales activities. This role interfaces with customers and internal departments to develop and implement solutions that meet customer requirements and align with company goals.
Key Responsibilities
- Provide support for all customer activities and assigned accounts.
- Develop and maintain relationships with customers to drive sales growth and customer satisfaction.
- Coordinate all aspects of customer service, including delivery status, technical inquiries, expediting, and order maintenance.
- Act as a liaison between customers and internal departments, including purchasing, manufacturing, and engineering.
- Implement change orders, order cancellations, and maintain existing sales orders.
Requirements
- Bachelor's degree or equivalent experience.
- Excellent communication and problem-solving skills.
- Ability to read and interpret documents, including customer orders and spreadsheets.
- Advanced mathematical ability to apply concepts to practical situations.
- Good working knowledge of SAP and SAP functions.
What We Offer
Hubbell Incorporated is an equal opportunity employer and welcomes applications from diverse candidates. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.