Case Knife Product Specialist

6 days ago


Kilgore, Texas, United States NATIONS BEST HOLDINGS LLC Full time
About the Role

East Texas Hardware, a Nation's Best Holdings, LLC company, is seeking highly motivated candidates for our Kilgore, Texas location to fill the position of Case Knives Sales Specialist. This role involves providing top-notch service to customers inquiring about ETH Case Knife products and other areas of the store.

The successful candidate will be responsible for maintaining inventory and ordering necessary items as needed based on orders and forecasted sales. Additionally, they will manage the dedicated case knife website for East Texas Hardware by ensuring information is updated regularly, including listing available products, vendor M.A.P policies, upcoming events, and miscellaneous features available on the site.

This individual will work closely with the team to highlight specials, new items, and other promotions related to Case knives on social media and outlets. They will also partner with management to determine appropriate pricing for items and arrange shipping while providing frequent communication to customers regarding their orders.

We're looking for someone who can provide exceptional customer service by answering customer questions and providing guidance and recommendations regarding products. The ideal candidate will resolve customer complaints and escalate issues as necessary, check incoming items against invoices or orders to spot shortages, damages, backorders, and advise store managers.

This role requires the ability to stand/walk, reach, bend, twist, and kneel frequently and occasionally lift 75-100 lbs. with assistance. The successful candidate must be able to work a flexible schedule including weekends and occasional overtime.

Estimated Salary: $45,000 - $55,000 per year based on experience.



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