Care Management Associate

4 weeks ago


Chicago, Illinois, United States AltaStaff Full time
Job Summary:

AltaStaff is seeking a skilled Care Management Associate to support administrative care management activities, including performing outreach, answering inbound calls, and scheduling services.

Key Responsibilities:
Perform outreach to members via phone to support with care plan next steps, community or health plan resources, questions or concerns related to scheduling and ongoing education for both the member and provider throughout care/service.
Answer incoming calls from members or clients, providing support and resolving issues in accordance with current state and regulatory guidelines.
Create and manage member records, documenting all interactions and updates in accordance with company policies and procedures.
Collaborate with providers and staff to ensure seamless care coordination and communication.

Requirements:
High School diploma or equivalent required.
2 years of related experience in healthcare or a related field.

What We Offer:
Competitive pay rate of $23.00/hr.
Opportunities for professional growth and development in a dynamic and supportive environment.
A comprehensive benefits package, including medical, dental, and vision coverage.

AltaStaff is an Equal Employment Opportunity Employer:
We provide equal employment opportunities to all qualified applicants for employment without regard to age, race, color, creed, religion, sex, marital status, national origin, ancestry, citizenship, disability, veteran status, sexual orientation, or any other protected status, in accordance with applicable federal, state, and local laws.

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