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Telecommunications Operations Technician

2 months ago

Rutland, Vermont, United States Rutland Regional Medical Center Full time

Position Overview

The Telecommunications Technician plays a crucial role in documenting, reporting, and coordinating projects to facilitate the integration of software and technological advancements related to telecommunications systems and their functionalities. This role involves diagnosing both minor and significant technical issues and offering expert insights for effective problem resolution.

Key Responsibilities

  • Provide comprehensive documentation and reporting to support telecommunications initiatives.
  • Engage in troubleshooting and resolving technical challenges.
  • Communicate the status of issues and recommend viable solutions.

Training Opportunities

On-the-job training will be provided for suitable candidates.

Educational Requirements

  • Associates Degree in a technical discipline or a comparable combination of education and experience.

Experience Requirements

  • A minimum of 2 years of experience in telecommunications.

Essential Skills and Competencies

  • Proficient knowledge of Avaya or similar phone systems.
  • Understanding of telecom infrastructure.
  • Availability for on-call support and technical issue resolution.
  • Strong customer service orientation.
  • Exceptional verbal and written communication abilities.
  • Ability to remain composed during emergencies.
  • Proven problem-solving and critical thinking skills.
  • Capability to manage multiple tasks effectively.
  • Excellent time management proficiency.
  • Familiarity with clinical and hospital operations.
  • High level of discretion in handling confidential information.
  • Strong proficiency in Microsoft Office Suite.

Compensation

Pay Range: $29.96