Customer Service Representative

8 hours ago


Minot, North Dakota, United States Minot Automotive Full time
Customer Service Representative

Minot Automotive Center is seeking a highly motivated and customer-focused individual to join our Service Department as a Customer Service Representative. As a key member of our team, you will play a vital role in providing exceptional service to our customers, ensuring their satisfaction and loyalty to our dealership.

Responsibilities:

  • Assist customers in maintaining their vehicles and scheduling repairs
  • Learn about all of the newest vehicles and technologies on the market
  • Respond quickly to customer inquiries using email, phone, and live chat scripts and templates
  • Follow up with leads that are not ready to make an appointment or no-show
  • Participate in team and process development sessions, maintaining positive relationships with teammates, service advisors, and dealership management

Requirements:

  • At least one previous role based in strong customer service experience
  • Team player attitude
  • Prompt and courteous
  • Enthusiastic personality
  • Strong computer skills

Benefits:

  • Employee discounts on products and services
  • Career Path & Development Program

Apply Now:

Submit your application, including your resume and cover letter, to take the first step in your career with Minot Automotive Center.



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