Customer Service Representative
8 hours ago
Minot Automotive Center is seeking a highly motivated and customer-focused individual to join our Service Department as a Customer Service Representative. As a key member of our team, you will play a vital role in providing exceptional service to our customers, ensuring their satisfaction and loyalty to our dealership.
Responsibilities:
- Assist customers in maintaining their vehicles and scheduling repairs
- Learn about all of the newest vehicles and technologies on the market
- Respond quickly to customer inquiries using email, phone, and live chat scripts and templates
- Follow up with leads that are not ready to make an appointment or no-show
- Participate in team and process development sessions, maintaining positive relationships with teammates, service advisors, and dealership management
Requirements:
- At least one previous role based in strong customer service experience
- Team player attitude
- Prompt and courteous
- Enthusiastic personality
- Strong computer skills
Benefits:
- Employee discounts on products and services
- Career Path & Development Program
Apply Now:
Submit your application, including your resume and cover letter, to take the first step in your career with Minot Automotive Center.
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