Retail Sales Expert
6 days ago
Customer Experience Specialist Job Description
">We are seeking experienced T-Mobile Representatives to join our team as Customer Experience Specialists. In this role, you will be responsible for delivering exceptional customer experiences and driving revenue growth through the sale of T-Mobile products and services.
">About the Role
">This is an exciting opportunity to work with a leading telecommunications provider in a fast-paced retail environment. As a Customer Experience Specialist, you will be working directly with customers to understand their needs and provide tailored solutions to meet those needs.
">You will be responsible for:
">- Providing exceptional customer service and ensuring that customers have an outstanding experience in store.">
- Selling T-Mobile products and services to customers, identifying opportunities to upsell and cross-sell.">
- Working closely with colleagues to achieve sales targets and drive business results.">
Requirements
">To succeed in this role, you will need:
">- Experience in sales or customer-facing roles, preferably in a retail environment.">
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.">
- A strong understanding of the telecommunications industry and T-Mobile's products and services.">
- The ability to work in a fast-paced environment and meet sales targets.">
- A high school diploma or equivalent qualification.">
Benefits
">As a Customer Experience Specialist at T-Mobile (MobileOne, LLC), you can expect:
">- A competitive salary, ranging from $10.00 to $36.21 per hour, plus potential commission.">
- Ongoing training and development opportunities to help you succeed in your role.">
- A comprehensive benefits package, including health insurance, 401(k) savings, and mental health support.">
- Daily pay and access to discounted T-Mobile cellular service.">
- Monthly bonuses and commissions based on performance.">
- Paid training and ongoing support to ensure your success in the role.">
Why Join Us?
">T-Mobile (MobileOne, LLC) is a leader in the telecommunications industry, committed to providing exceptional customer experiences and driving innovation in mobile technology. As a Customer Experience Specialist, you will be part of a dynamic team that is passionate about delivering outstanding results and making a difference in people's lives.
">Estimated Salary: $22.91 - $33.43 per hour
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