Financial Services Representative

2 weeks ago


Stockbridge, Georgia, United States Navy Federal Credit Union Full time
Job Summary

We are seeking a highly skilled Member Service Representative to join our team at Navy Federal Credit Union. As a key member of our team, you will be responsible for providing exceptional service to our members and prospective members by offering a wide range of financial products and services.

Key Responsibilities
  • Provide personalized service to members and prospective members, answering questions and addressing concerns related to our products and services.
  • Offer and explain various financial products and services, including depository accounts, lending products, and other banking solutions.
  • Assist members with account openings, loan applications, and other financial transactions.
  • Develop and maintain relationships with members to ensure their financial needs are met and exceeded.
  • Stay up-to-date on Navy Federal Credit Union's products and services to provide accurate and informed guidance to members.
Requirements
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet productivity standards.
  • Strong knowledge of financial products and services, including banking and lending options.
  • Ability to build and maintain relationships with members and colleagues.
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.


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