Customer Service Representative

4 weeks ago


Stockbridge, Georgia, United States Georgia Auto Pawn Full time
Job Title: Customer Service Representative

Job Scope:
At Georgia Auto Pawn, we're seeking a skilled Customer Service Representative to join our team. As the first point of contact for our customers, you'll be responsible for providing exceptional service and support. This role is ideal for individuals who enjoy working in a fast-paced environment and are passionate about delivering outstanding customer experiences.

Key Responsibilities:
• Provide top-notch customer service and support via phone and in-person
• Learn all aspects of our business to effectively communicate with customers
• Collaborate with colleagues to achieve team goals and objectives
• Develop and maintain a deep understanding of our products and services

Why Work with Us?
• Competitive wages and opportunities for advancement
• Comprehensive benefits package, including health, dental, and vision insurance
• 401k program and company-paid life and disability insurance
• Generous paid time off and holidays

Requirements:
• 1+ year of experience in phone sales or call center environments
• 1+ years of customer service, sales, lending, or collections experience
• Strong teamwork mentality and ability to work collaboratively
• Some college or military experience preferred
• Passion for customer service and a general understanding of basic math

Education and Qualifications:
• High School Diploma or equivalent
• Ability to work 40 hours per week, including Saturdays
• Satisfactory completion of pre-employment screenings
• Reliable form of personal transportation and valid driver's license

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