IT Support Specialist

1 week ago


Middletown, Rhode Island, United States Embrace Home Loans Full time
Job Summary

We are seeking a highly skilled Junior System Administrator to join our team at Embrace Home Loans. As a key member of our IT department, you will be responsible for providing top-notch technical support to our employees, ensuring the smooth operation of our network, and staying up-to-date with the latest technology trends.

Key Responsibilities:

  • Provide exceptional technical support to employees via phone, email, and in-person
  • Monitor and troubleshoot system performance issues
  • Install and configure software and hardware
  • Set up and manage user accounts and workstations
  • Ensure the security and efficiency of our IT infrastructure

Requirements:

  • High school diploma and relevant certifications in computer science
  • Experience with troubleshooting and problem-solving for technical issues
  • Knowledge of standard technical protocols and operating systems, including Microsoft Office Suite, Microsoft 365, and Windows 10/11
  • Excellent technical knowledge of PC and desktop hardware
  • Ability to write detailed procedural documentation

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package

How to Apply:

If you are a motivated and detail-oriented individual with a passion for technology, please submit your application, including your resume and a cover letter, to [insert contact information].



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