IT Support Specialist
1 week ago
We are seeking a highly skilled Junior System Administrator to join our team at Embrace Home Loans. As a key member of our IT department, you will be responsible for providing top-notch technical support to our employees, ensuring the smooth operation of our network, and staying up-to-date with the latest technology trends.
Key Responsibilities:
- Provide exceptional technical support to employees via phone, email, and in-person
- Monitor and troubleshoot system performance issues
- Install and configure software and hardware
- Set up and manage user accounts and workstations
- Ensure the security and efficiency of our IT infrastructure
Requirements:
- High school diploma and relevant certifications in computer science
- Experience with troubleshooting and problem-solving for technical issues
- Knowledge of standard technical protocols and operating systems, including Microsoft Office Suite, Microsoft 365, and Windows 10/11
- Excellent technical knowledge of PC and desktop hardware
- Ability to write detailed procedural documentation
What We Offer:
- A dynamic and supportive work environment
- Opportunities for professional growth and development
- A competitive salary and benefits package
How to Apply:
If you are a motivated and detail-oriented individual with a passion for technology, please submit your application, including your resume and a cover letter, to [insert contact information].
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