Bio-Surveillance Specialist

5 days ago


San Francisco, California, United States XWELL Full time
About XWELL

XWELL is a pioneering force in promoting health and wellness for airport travelers, boasting two decades of unwavering dedication and ongoing expansion. As a prominent travel, health, and wellness brand, we are revolutionizing the approach to well-being in the dynamic airport environment. Our commitment is steadfast, and our XpresTest team plays a pivotal role by partnering with the U.S. Centers for Disease Control and Prevention (CDC).

Job Summary

We are seeking a highly skilled Bio-Surveillance Specialist to join our team. In this role, you will engage with international travelers, encouraging them to voluntarily provide swabs. This voluntary contribution significantly aids the CDC in tracking variants and understanding the presence of various pathogens.

Key Responsibilities
  • Sample Collection: Greet passengers with a warm and welcoming demeanor, creating a positive first impression. Maintain a professional and ethical approach in all interactions with the traveling public. Collect samples of flight wastewater to identify and analyze pathogens.
  • Team Collaboration: Collaborate with management and other staff to create a cohesive and positive work environment. Participate in team meetings and training sessions to enhance skills and stay informed about CDC updates.
  • Compliance: Adhere to all regulations and policies related to station operations. Maintain confidentiality regarding participants' information. Adhere to strict hygiene and sanitation standards, including proper cleaning and sanitization. Follow XWELL policies and procedures related to health and safety.
  • Facility Maintenance: Ensure the cleanliness and orderliness of the station area. Report any maintenance issues to the appropriate personnel.
Requirements
  • Willingness to work flexible hours, including nights, weekends, and holidays, to accommodate the varying schedules of airport travelers.
  • Excellent interpersonal and communication skills.
  • Strong organizational and multitasking abilities.
  • Proficient in using computer systems.
  • Ability to remain calm and composed in demanding environments.
  • Minimum 1-2 years of customer-facing experience.
Preferred Qualifications
  • Previous experience in customer service and hospitality.
  • Knowledge of HIPAA regulations.
  • High school diploma or GED.
Benefits
  • Competitive Hourly Wage.
  • Flexible scheduling.
  • Medical, Dental, Vision, and Pet Insurance.
  • 401K with Corporate Match.
  • Generous PTO Plan.
  • Tuition Reimbursement.

We are committed to shaping the future of health and wellness in the dynamic world of airport travel, ensuring the health and safety of our nation. Please submit your resume to careers@xpresspa.com. We look forward to hearing from you.



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