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Sales Associate
2 months ago
About the Role
In this role, you will engage and connect with our customers by providing exceptional customer service. You will be an expert in product and use this expertise to educate, inform, and inspire our customers. You will offer information on current merchandise assortment, store promotions, and events, and execute operational processes effectively and efficiently. Your goal is to bring our brand to life for our customers while building brand loyalty and delivering with productivity.
Key Responsibilities
• Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately
• Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration
• Promote loyalty by educating customers about our loyalty programs
• Leverage omni-channel offerings to deliver a frictionless customer experience
• Support sales floor, fitting room, checkout, and back-of-house processes, as required
• Courteous and responsive to internal/external requests
• Exchange and verify job-related information to provide support
About You
We are looking for a motivated and customer-focused individual who is passionate about delivering exceptional customer experiences. If you have a strong understanding of our brand and products, and are able to communicate effectively with customers, we encourage you to apply.
