Engineering Tools Technical Support Specialist

4 weeks ago


Minneapolis, Minnesota, United States BAE Systems USA Full time

Job Title: Engineering Tools Technical Support Specialist

Job Summary:

BAE Systems USA is seeking a highly skilled Engineering Tools Technical Support Specialist to join our team. As a key member of our Engineering Tools team, you will be responsible for providing day-to-day support for the Software Engineering application environments across BAE Systems.

Key Responsibilities:

  • Develop and execute installation procedures for Software Engineering application environments
  • Perform application testing, troubleshooting, and resolve service desk break/fix tickets and service requests
  • Document changes to the production environment in accordance with internal and DFARS policies and procedures
  • Collaborate with peers, Engineering, and Engineering Tools personnel to ensure seamless support

Requirements:

  • Bachelor's Degree and 2 years work experience or equivalent experience
  • Proficient in Red Hat Linux
  • Ability to create and understand scripting languages for automation purposes
  • 2 years experience using or 1 year administering Software Development Lifecycle Applications (SDLC)

Preferred Qualifications:

  • Working experience administering Atlassian Suite (Jira, Bitbucket, Confluence, Bamboo), Gitlab, Coverity, Collaborator
  • Experience supporting DevOps environments
  • CompTIA Security certification (or ability to obtain)

Employee Benefits:

BAE Systems USA offers a comprehensive benefits package, including health, dental, and vision insurance, health savings accounts, a 401(k) savings plan, disability coverage, and life and accident insurance.

Pay Information:

The salary range for this position is $116,800, based on our market pay structures. Individual salaries are determined by a variety of factors, including business considerations, local market conditions, and internal equity, as well as candidate qualifications.



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