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IT Program Manager

2 months ago

Raleigh, North Carolina, United States Focused HR Solutions Full time
Job Title: IT Program Manager

We are seeking an experienced IT Program Manager to lead the Child Welfare Information System (CWIS) modernization initiative. The selected candidate will work with multiple internal and external stakeholders, project teams, divisions, departments, and vendors to strategize, implement, and maintain the CWIS modernization initiative.

Responsibilities:
  • Lead the design, development, and implementation of new Child Welfare Services Information System
  • Ensure vendor responsibilities and deliverables are fulfilled as per the contracts
  • Coordinate and ensure all DHHS deliverables and tasks are completed
  • Enable and manage optimized governance of Child Welfare Practice & Technology Program (CWP&T)
  • Provide leadership and direction to remove obstacles/risks/issues and help ensure program team members have all the tools and guidance to successfully execute on key deliverables
  • Partner with the Product Executive and the CWP&T Executive Leadership Team (ELT) to communicate program goals, objectives, and potential outcomes
  • Evaluate projects from an Enterprise perspective, ensuring alignment with business needs, IT roadmap, architecture and security standards, internal controls, and IT methodology
  • Establish leadership, define standards, process, and community of practice to facilitate cloud computing within our organization in support of DHHS business and strategy requirements
  • Lead cross-functional project teams, and workgroups
  • Build and maintain effective working relationships with business stakeholders as well as technical leaders within IT and other engineers throughout the organization
  • Assist in the development of policies, standards, and guidelines that direct the selection, development, implementation, and use of Information Technology within the enterprise
  • Research and present ideas for the improvement of systems and processes for consideration by project Managers
  • Work with business and cross-functional teams to develop Business Case and Cost Benefit Analyses for prioritized initiatives within the program
  • Manage multiple Vendor onboarding and identify key requirements needed from cross-functional teams and Vendors
  • Work directly and indirectly with other program managers to identify risks and opportunities across multiple projects within the department
  • Manage budget across various workstreams and funding channels for maximum productivity
  • Manage resource allocations and expectations for CWP&T Program
  • Collaborate with the State DIT to ensure program compliance with the State IT Roadmap and all State Privacy and security requirements
Requirements:
  • Results-oriented individual with a strong work ethic
  • Excellent leadership, negotiation, time management, facilitation, and organizational skills
  • Experience in the management of a portfolio of multiple projects that may be in significantly different stages of development or have differing timelines and priorities
  • Experience in communicating in a fashion tailored to the audience and their needs
  • Excellent written communication and presentation skills
  • Demonstrates experience in working effectively with all levels of staff, clients, and other IT personnel
  • Experience in the responsibility for acquiring and utilizing the necessary resources and skills, within agreed parameters of cost, timeframes, and quality for a program
  • Experience in proposing and leading strategic initiatives
  • Ability to identify and plan systematic corrective action to reduce errors and improve the quality of the systems and services, by examination of the root causes of problems
  • Demonstrated ability to provide advice, assistance, and leadership in improving the quality of IT projects, by focusing on program definition, management, repeatability, and measurement
  • Ability to build, influence, lead and motivate effective teams towards end results
Preferred Qualifications:
  • Candidate with PgMP Certification
  • Experience managing or supervising programs involving Cloud infrastructure, Application modernization and modularization projects
  • Experience collaborating with State and Local Government
  • Experience in complex, cross-functional team environments
  • Knowledge of Child Welfare Information Systems or similarly complex case management systems