Senior Manager B2B Lead Operations Specialist
2 weeks ago
Staples, Inc. is seeking a highly experienced Senior Manager B2B Lead Operations to join our team. As a key member of our business to business lead management and operations team, you will play a critical role in driving operational efficiency, marketing lead effectiveness, and transparency in reporting on results to our business stakeholders.
This is a unique opportunity to leverage your expertise in lead management systems, process governance, and stakeholder engagement to drive business growth and improve customer experiences. If you have a proven track record of improving lead management processes and driving sales growth, we encourage you to apply.
Key Responsibilities- Monitor lead flow and processes to identify bottlenecks and areas for improvement
- Develop and implement standards for data input/output of leads to ensure accuracy and consistency
- Provide operational reporting to stakeholders on lead flow, effectiveness of campaigns, and recommendations for process improvements
- Lead cross-functional teams in a fast-paced environment to drive business growth and improve customer experiences
- 10+ years of experience in lead generation, sales operations, or a related field, with at least 5 years in a managerial role
- Bachelor's degree in marketing, business, or a related field, or equivalent work history
- Expertise in lead management systems, such as Salesforce, Marketo, Hubspot, or similar platforms
- Inclusive culture with associate-led Business Resource Groups
- Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
- Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more
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Senior Manager B2B Lead Operations Specialist
2 weeks ago
Framingham, Massachusetts, United States Staples Full timeJob Title: Senior Manager B2B Lead OperationsStaples is a business-to-business company, and we're looking for a Senior Manager to lead our B2B Lead Operations team. As a key member of our marketing team, you'll play a critical role in connecting marketing to sales through lead tracking, operational monitoring, and proactive recommendations.Key...
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