Customer Service Representative
3 weeks ago
The ideal candidate for this position is a highly collaborative and dependable individual who is driven by the opportunity to contribute to the success of a local business. Our team at AlphaGraphics values contributions from each team member and strives to provide high-quality solutions that make life easier.
Responsibilities
- Serve as the primary internal representative of the organization, conveying expertise in products, services, and capabilities.
- Communicate customer requirements to the support team in accordance with company policies and procedures.
- Determine charges for services requested, collect deposits or payments, or arrange for billing.
Key Qualifications
- Experience conducting customer needs assessments, meeting quality standards for service, and evaluating customer satisfaction.
- Ability to effectively build relationships with customers and teammates.
- Strong written and verbal communication skills.
- Critical thinking skills to identify the strengths and weaknesses of alternative solutions or approaches to a problem.
Benefits and Compensation
This role offers a competitive salary of $20.00 per hour, flexible scheduling, career path development opportunities, and a dynamic work environment.
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