General Manager

4 weeks ago


Albuquerque, New Mexico, United States Courtyard Albuquerque Airport Full time
Job Summary:

We are seeking a highly skilled and experienced General Manager to lead our team at the Courtyard by Marriott Albuquerque Airport. As a key member of our management team, you will be responsible for overseeing the daily operations of the hotel, ensuring exceptional guest experiences, and driving revenue growth.

Responsibilities:
  • Lead and manage a team of hotel staff, including department heads and front-line employees.
  • Develop and implement strategies to improve hotel performance, including revenue growth, guest satisfaction, and employee engagement.
  • Manage hotel budgets, forecasts, and financial reports to ensure accurate and timely financial information.
  • Conduct regular inspections of hotel facilities, including guest rooms, public areas, and back-of-house operations.
  • Ensure compliance with Aimbridge Hospitality standards, policies, and procedures.
  • Develop and implement training programs to enhance employee skills and knowledge.
  • Collaborate with the Director of Sales to develop and implement sales strategies to drive revenue growth.
  • Meet with guests, employees, and other stakeholders to address concerns and provide exceptional customer service.
  • Stay up-to-date with industry trends, best practices, and regulatory requirements to ensure the hotel remains competitive and compliant.
Requirements:
  • At least 6 years of progressive experience in hotel management or a related field.
  • Proven track record of success in leading high-performing teams and driving revenue growth.
  • Strong financial management skills, including budgeting, forecasting, and financial analysis.
  • Excellent communication, leadership, and problem-solving skills.
  • Ability to work in a fast-paced environment and adapt to changing circumstances.
What We Offer:
  • Competitive salary and bonus structure.
  • Comprehensive benefits package, including medical, dental, and vision coverage.
  • 401(k) retirement plan with company match.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.

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