Brokerage Support Specialist

3 weeks ago


Columbus, Ohio, United States Veterans Sourcing Group Full time
About the Role:
Veterans Sourcing Group is seeking a skilled Brokerage Support Specialist to join our team. In this role, you will be responsible for handling incoming phone calls regarding various service inquiries on Brokerage accounts. You will provide functional support areas including Brokerage Cash Management products and services, Brokerage Online (client website) and Mobile app, and general account or financial related inquiries. We are looking for a highly professional and career-driven individual who is committed to providing World-Class Service.Key Responsibilities:
  • Respond to incoming phone calls regarding service inquiries on Brokerage accounts
  • Provide functional support areas including Brokerage Cash Management products and services, Brokerage Online (client website) and Mobile app, and general account or financial related inquiries
  • Meet key department performance metrics
  • Work in a fast-paced team environment
Requirements:
  • Bachelor's Degree preferred
  • Previous contact center experience a plus
  • Aptitude to multi-task and adjust quickly to change in a busy financial service center
What We Offer:
  • Estimated salary: $45,000 - $65,000 per year
  • Opportunity to work in a dynamic team environment
  • Professional development opportunities


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