LPN Call Center Intake Specialist

3 days ago


Boston, Massachusetts, United States SouthCoast Health Full time

At Southcoast Health, we're committed to delivering exceptional care to our patients and communities. As a LPN Call Center Intake Specialist, you'll play a vital role in ensuring the smooth flow of intake information between referral sources, patients, and our team.

The ideal candidate will possess excellent interpersonal, customer service, and communication skills, with a strong ability to work effectively in a fast-paced environment. Previous experience in home health care and admission or intake departments is highly desirable.

We offer a competitive pay rate, generous earned time off package, and a comprehensive benefits package, including a 403B retirement plan and tuition assistance programs. If you're passionate about delivering high-quality care and have a strong commitment to our values, we encourage you to apply.

Key Responsibilities:

  • Facilitate efficient flow of client admissions and billing and insurance information
  • Perform a variety of duties to ensure accurate and effective flow of intake information
  • Work collaboratively with referral sources, patients, and our team to ensure seamless communication

Requirements:

  • Current LPN licensure in the Commonwealth of Massachusetts
  • Three to five years of related experience
  • Previous home health care experience highly desirable
  • Experience working in an admission or intake department preferred

Why Work at Southcoast Health?

We're a not-for-profit, charitable health system with a strong commitment to our patients, communities, and employees. Our inclusive, ethical workplaces offer a supportive environment where you can grow and thrive.



  • Boston, Massachusetts, United States SouthCoast Health Full time

    OverviewAt Southcoast Health, we're committed to delivering exceptional care to our patients and communities. As a Licensed Practical Nurse (LPN) in our Call Center Intake team, you'll play a vital role in ensuring seamless patient admissions and efficient flow of information.ResponsibilitiesAccurately and effectively communicate with referral sources,...


  • Boston, Massachusetts, United States Fenway Health Full time

    Job Title: Call Center Triage Nurse (LPN)Fenway Health is seeking a skilled Call Center Triage Nurse (LPN) to join our team. As a member of our care team, you will be responsible for handling high-volume calls from patients, medical facilities, and healthcare agencies to assist with acute concerns, medication questions, post-visit questions, and other care...


  • Boston, Massachusetts, United States Fenway Health Full time

    Job Title: Call Center Triage NurseFenway Health is seeking a skilled Call Center Triage Nurse to join our team. As a Call Center Triage Nurse, you will be responsible for handling high-volume calls from patients, medical facilities, and healthcare agencies to assist with acute concerns, medication questions, post-visit questions, and other care concerns and...


  • Boston, Massachusetts, United States Beth Abraham Center Full time

    Job OpportunityBeth Abraham Center is seeking a skilled Licensed Practical Nurse (LPN) to join our team in Bronx, NY.Key Responsibilities:Collect and record vital information from new residents.Administer medications and injections as needed.Treat and dress wounds and bedsores.Supervise Certified Nursing Assistants (CNAs).Assist residents with personal...

  • Dermatology LPN

    2 weeks ago


    Boston, Massachusetts, United States Brigham and Women's Hospital Full time

    Job SummaryWe are seeking a skilled Licensed Practical Nurse (LPN) to join our team at Brigham and Women's Hospital's Department of Dermatology. As an LPN, you will play a vital role in providing high-quality patient care and supporting the clinical operations of our department.Key ResponsibilitiesAssist with preparing, processing, and disposition of...


  • Boston, Massachusetts, United States Gecko Hospitality Full time

    Job SummaryWe are seeking a highly skilled and experienced Call Center Supervisor to join our team at Gecko Hospitality. As a Call Center Supervisor, you will be responsible for leading a team of customer service representatives and ensuring that our customers receive exceptional service.Key ResponsibilitiesSupervise and lead a team of customer service...

  • Dermatology LPN

    4 weeks ago


    Boston, Massachusetts, United States Brigham and Women's Hospital Full time

    About the RoleWe are seeking a skilled Licensed Practical Nurse (LPN) to join our team in the Department of Dermatology at Brigham and Women's Hospital. As an LPN, you will play a vital role in providing high-quality patient care and supporting the clinical operations of our department.Key ResponsibilitiesAssist with preparing, processing, and disposition of...


  • Boston, Massachusetts, United States Grand Circle LLC Full time

    Job OpportunityGrand Circle Corporation is seeking a motivated and determined Call Center Recruiter to join our team. As a key member of our recruitment team, you will be responsible for screening resumes, establishing candidate pipelines, and contacting prospective candidates for our dynamic Sales call center environment.Key Responsibilities:Manage the full...


  • Boston, Massachusetts, United States Quality Talent Group Full time

    About the Job **LPN (Pre Operative) Licensed Practical Nurse Role** We are actively hiring Licensed Practical Nurses to work at our Skilled Nursing Facility located in Buffalo, NY. **Ellicott Center Benefits** * Tuition Reimbursement Program * Generous pay rates * Extra evening and night shift differentials * Flexible schedules for Full-Time, Part-Time,...


  • Boston, Massachusetts, United States Mass General Brigham Full time

    Job SummaryWe are seeking a highly skilled and experienced Call Center Supervisor to join our team at Mass General Brigham. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities of our Call Center, ensuring that productivity and quality standards are met.Key ResponsibilitiesSupervise a team of 12-15 team...


  • Boston, Massachusetts, United States Mass Bay Credit Union Full time

    Job Title: Bank Call Center RepresentativeAt Mass Bay Credit Union, we're committed to providing exceptional member service and support. As a Bank Call Center Representative, you'll play a vital role in delivering this experience to our members.Key Responsibilities:Provide accurate and timely information to members via phone and electronic requests.Resolve...

  • Dermatology LPN

    4 weeks ago


    Boston, Massachusetts, United States Brigham & Women's Hospital(BWH) Full time

    Job Title: Licensed Practical Nurse - DermatologyWe are seeking a highly skilled and compassionate Licensed Practical Nurse (LPN) to join our team at Brigham and Women's Hospital (BWH) Dermatology Department.Job Summary:The LPN will provide exceptional patient care and support to our dermatology patients, working under the direction of our Practice Manager...

  • Travel LPN Position

    2 weeks ago


    Boston, Massachusetts, United States HealthEcareers - Client Full time

    Job Title: LPN / LVN Clinic Travel JobLanceSoft is seeking a skilled LPN / LVN to join our team for a travel job in Boston, Massachusetts.Job DetailsSpecialty: ClinicDiscipline: LPN / LVNDuration: 13 weeksShift: 8 hours, daysEmployment Type: TravelShift Notes: 5:45A - 1:45P (8 Hour Days) / No Call / Every Other Weekend (40 Hour Guarantee) 1+ Year of...


  • Boston, Massachusetts, United States Boston Medical Center Full time

    Job SummaryThis is a per diem position within the Boston Emergency Services Team (BEST) Program, responsible for providing telephone screening and intake functions. The ideal candidate will have a Master's Degree in social work, psychology, education, counseling, or a related field, and will be licensed as an LCSW, LICSW, or LMHC. Previous experience working...


  • Boston, Massachusetts, United States Massachusetts General Hospital Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Nutrition Call Center Coordinator to join our team at Massachusetts General Hospital. As a key member of our Nutrition Service department, you will be responsible for providing exceptional customer service, managing patient requests, and ensuring the timely delivery of patient trays.Key...


  • Boston, Massachusetts, United States Massachusetts General Hospital Full time

    Nutrition Call Center Coordinator Job SummaryWe are seeking a highly organized and detail-oriented Nutrition Call Center Coordinator to join our team at Massachusetts General Hospital. As a key member of our Nutrition Services department, you will be responsible for providing exceptional customer service to patients, families, and healthcare staff while...


  • Boston, Massachusetts, United States St. Patrick's Home Rehabilitation and Health Care Full time

    Job OpportunityWe are seeking a dedicated Licensed Practical Nurse (LPN) to join our team at St. Patrick's Home Rehabilitation and Health Care in the Bronx, NY.ResponsibilitiesCollect and record vital information from new residentsAdminister medications and injections as neededTreat and dress wounds and bedsoresSupervise Certified Nursing Assistants...


  • Boston, Massachusetts, United States Mass General Brigham Home Care Full time

    Job Title:LPN Home Health Care SpecialistJob Summary:Mass General Brigham Home Care is seeking a skilled LPN to provide high-quality nursing care to patients in various community settings. The ideal candidate will have a minimum of 1 year of certified home care experience and a professional license in Massachusetts.Key Responsibilities:Collaborate with the...


  • Boston, Massachusetts, United States Mass General Brigham Home Care(PHC) Full time

    Job Title: LPN - Home Health SpecialistMass General Brigham Home Care(PHC) is seeking a skilled LPN to join our team in providing high-quality home health care services. The ideal candidate will possess a current state license as a LPN and have at least 2 years of recent experience in home health care. The position involves working 7a-3p, 8 hours a day, in...


  • Boston, Massachusetts, United States Massachusetts General Hospital Full time

    Job SummaryThe Nutrition Call Center Coordinator will work under the direction of the Manager of Patient Menu and Data Systems. This role is responsible for answering the 4FOOD phone line in a courteous and efficient manner, documenting all requests into the 4FOOD computer program, and dispatching 4FOOD requests to the 4FOOD Service Delivery staff.Key...