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Sales and Service Lead for Bakery Operations

2 months ago

Menlo Park, California, United States SusieCakes Bakery Full time
About the Role

We are seeking a highly skilled Sales and Service Lead to join our team at SusieCakes Bakery. As a key member of our sales team, you will be responsible for driving sales growth, ensuring exceptional customer service, and leading our bakery operations.

Key Responsibilities
  • Customer Service: Provide outstanding customer service to ensure a positive experience for our guests.
  • Sales Growth: Develop and implement strategies to drive sales growth and increase revenue.
  • Team Leadership: Lead and motivate our bakery team to achieve sales and service goals.
  • Product Knowledge: Stay up-to-date on our product offerings and communicate new initiatives and updates to the team.
  • Store Operations: Assist with store operations, including inventory management and visual merchandising.
Requirements
  • 2+ years of sales and customer service experience in a retail or food service environment.
  • Proven track record of driving sales growth and improving customer satisfaction.
  • Excellent communication and leadership skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.