Customer Experience Representative

3 days ago


Las Vegas, Nevada, United States LuckyGunner Full time
Job Description

**About LuckyGunner**

LuckyGunner is a leading online retailer of ammunition, dedicated to providing exceptional customer experiences. We're seeking a passionate and service-oriented individual to join our Customer Experience Team as a work-from-home representative.

Key Responsibilities:

  • Provide exceptional customer service through various communication channels, ensuring a positive and personalized experience for each customer.
  • Utilize in-depth knowledge of firearms and ammunition to offer expert advice and recommendations to customers.
  • Collaborate with internal teams to resolve customer inquiries and concerns in a timely and professional manner.
  • Stay up-to-date on product information, company policies, and industry developments to provide accurate and informed responses to customers.

Requirements:

  • Experience in customer-facing roles, preferably in the firearms or ammunition industry.
  • Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues.
  • Strong problem-solving skills and ability to work independently in a remote environment.
  • Knowledge of firearms and ammunition, with a passion for sharing expertise with customers.

What We Offer:

  • Competitive hourly rate of $14-$15, based on knowledge and experience.
  • Full and part-time positions available, with paid time off and opportunities for career growth.
  • Eligibility for health insurance and other company benefits for full-time employees.


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