Web Content Administrator

2 weeks ago

Philadelphia, Pennsylvania, United States Penn Medicine Full time
Job Summary:

Penn Medicine is committed to delivering exceptional patient care, advancing medical research, and educating future healthcare professionals. As a Web Content Administrator, you will play a vital role in supporting our mission by managing the day-to-day operations of our website, ensuring that our online presence is engaging, informative, and accessible to our patients and stakeholders.

Key Responsibilities:
  • Manage the content management system (CMS) platform, including user support, training, and documentation.
  • Collaborate with the writing team and Web Content Manager to develop and implement content strategies that align with our organizational goals.
  • Develop and maintain applications within the CMS using existing structures and algorithms.
  • Participate in assessing challenges and opportunities on the website and make recommendations based on best practices.
  • Manage URLs and redirects, and collaborate with health system teams to ensure domain renewals and registrations occur on time.
  • Support and work collaboratively with the Web Content Manager to execute projects and tasks needed to support the writing team.
  • Closely coordinate with the front-end and back-end development teams to test changes and ensure a seamless user experience.
Requirements:
  • Bachelor's degree in technology, computer science, or a related field, or equivalent experience.
  • Strong customer service and interpersonal communication skills with all levels of staff and personnel.
  • Demonstrated ability to prioritize tasks and work within a team-oriented, collaborative environment.
  • Ability to learn new systems quickly and an openness to learning new applications to support the team's work.
  • Familiarity with creating content in various CMS platforms.
  • Strong understanding of domain structure and the mechanics of the Web.
  • Self-motivated and disciplined with the ability to define and achieve objectives with limited oversight if needed.
About Penn Medicine:

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region.

Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

We are an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.

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