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Host - Oxford Valley Chili's

2 months ago

Fairless Hills, Pennsylvania, United States Chili's Grill & Bar Full time
About the Role

We are seeking a highly skilled and enthusiastic Host to join our team at Oxford Valley Chili's. As a Host, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their visit.

Key Responsibilities
  • Guest Welcome: Greet every guest with a smile and a friendly demeanor, making them feel valued and appreciated.
  • Wait List Management: Effectively manage the wait list, keeping guests informed and engaged while they wait for their table.
  • Communication: Communicate guest concerns and feedback to the management team, ensuring that every guest has a positive experience.
  • Phone Handling: Answer the phone within three rings and direct calls to the appropriate team member, providing excellent customer service.
  • Team Support: Assist fellow team members as needed, ensuring that the restaurant runs smoothly and efficiently.
About Us

Chili's Grill & Bar is a leading casual dining restaurant chain that has been serving up delicious food and drinks since 1975. We are committed to delivering exceptional guest experiences and creating a welcoming atmosphere for our guests.

What We're Looking For
  • Excellent Communication Skills: The ability to communicate effectively with guests, team members, and management.
  • Strong Guest Service Skills: A passion for providing exceptional guest service and creating a welcoming atmosphere.
  • Flexibility and Adaptability: The ability to work in a fast-paced environment and adapt to changing situations.
  • Teamwork and Collaboration: A willingness to work collaboratively with the team to achieve common goals.