Restaurant Operations Manager

4 weeks ago


Lynwood, California, United States Ojos Locos Full time
Job Description

Ojos Locos is seeking a highly skilled and experienced Restaurant Operations Manager to join our team. As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurants, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities:
  • Restaurant Operations: Manage the day-to-day operations of the restaurant, including staff supervision, inventory management, and financial control.
  • Customer Service: Ensure that all customers receive exceptional service, responding to complaints and resolving issues in a timely and professional manner.
  • Staff Development: Recruit, train, and develop a high-performing team, providing coaching and mentoring to ensure that staff are equipped to deliver exceptional service.
  • Financial Management: Oversee all financial aspects of the restaurant, including budgeting, forecasting, and financial reporting.
  • Inventory Management: Manage inventory levels, ordering supplies, and controlling costs to ensure that the restaurant operates efficiently.
  • Quality Control: Ensure that all food and beverages meet the highest standards of quality, taste, and presentation.
  • Health and Safety: Maintain a safe and healthy work environment, adhering to all relevant health and safety regulations.
Requirements:
  • Experience: 3-4 years of previous restaurant management experience, with a proven track record of success.
  • Education: High school diploma or equivalent required, with a degree in hospitality or a related field preferred.
  • Skills: Excellent communication and leadership skills, with the ability to motivate and inspire a team.
  • Languages: Fluency in English and Spanish required.
Physical Requirements:

The physical demands of this role include standing for long periods, walking, and lifting up to 50 pounds. The work environment is fast-paced and dynamic, with a focus on delivering exceptional customer service.



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