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Collections Representative

2 months ago

Mount Laurel, New Jersey, United States PeopleShare Inc Full time
Collections Representative Needed - Mt. Laurel, NJ

Job Details:

* Schedule: Monday-Friday

* Two days: 9:15am to 6pm
* Three days: 8am to 4:45pm
* Location: Mt. Laurel, NJ
* Pay Rate: $18-$20hr

Job Description for Collections Representative:

We are seeking a skilled Collections Representative to join our team at PeopleShare Inc. in Mt. Laurel, NJ. The ideal candidate will have at least 12 months of experience in a collections call center, preferably with third-party collections. Strong familiarity with dialer systems, computer literacy, and excellent communication skills are essential.

Responsibilities:

* Work a 40-hour shift per week according to the provided schedule.
* Contact consumers with past due accounts and negotiate payment arrangements.
* Display empathy and professionalism while negotiating outstanding balances.
* Ensure compliance with all applicable laws and regulations regarding debt collections.
* Follow NRA collection scripts and processes.
* Accurately document all activities using the system.

Qualifications:

* High School diploma or GED
* One to Three years of similar or related experience
* Excellent interpersonal, analytical, problem-solving, and communication (telephone and written) skills
* Self-motivated / team orientated / confident / customer service focused
* Must have the ability to adapt negotiation skills to different scenarios and be versed in situational problem solving
* Ability to multi-task

If you meet the qualifications and are interested in this opportunity, please apply now.