Pharmacy Customer Service Representative

4 weeks ago


Belleview, Florida, United States Walgreens Full time
Job Description:

Deliver a distinctive and delightful customer experience by modeling and sharing customer service best practices with all team members.

Key Responsibilities:
  • Engage customers and patients by greeting them and offering assistance with products and services.
  • Resolve customer issues and answer questions to ensure a positive customer experience.
  • Provide customers with courteous, friendly, fast, and efficient service.
  • Recommend items for sale to customers and recommend trade-up and/or companion items.
  • Process customer purchases, collect cash, and distribute change as requested.
  • Assist pharmacists in scheduling and maintaining work flow.
  • Report prescription errors to the pharmacist on duty and adhere to Company policies and procedures.
Requirements:
  • Must be fluent in reading, writing, and speaking English.
  • Requires willingness to work flexible schedule, including evenings and weekend hours.
Preferred Qualifications:
  • Prefer six months of experience in a retail environment.
  • Prefer to have prior work experience with Walgreens.
  • Prefer good math skills to fill prescriptions accurately.
  • Prefer good computer skills.
  • Prefer knowledge of store inventory control.
  • Prefer PTCB certification.
Company Information:

Walgreens is an equal opportunity employer and welcomes applications from qualified candidates with arrest and conviction records.



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