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Senior Manager of Laboratory Operations

2 months ago

St Louis MO USA, United States Geneoscopy, Inc. Full time
Job Title: Senior Manager, Laboratory Operations

Job Summary:

We are seeking a highly experienced and skilled Senior Manager to lead our laboratory operations team at Geneoscopy, Inc. The successful candidate will be responsible for overseeing the day-to-day management of our clinical laboratory operations, ensuring quality, efficiency, and scalability.

Key Responsibilities:

  • Provide leadership and direction to the laboratory operations team to ensure quality, timeline, resources, and budget goals are met.
  • Collaborate with the VP of Operations to develop and implement a strategic plan to industrialize and streamline operations.
  • Troubleshoot technical and operational problems affecting the clinical laboratory, escalating to senior leadership when necessary.
  • Work with laboratory staff, client services, sales representatives, vendors, and clients to resolve operational or technical issues.
  • Provide valuable input on facilities-related projects, including laboratory expansions and improvements.
  • Foster an organizational culture of customer service and quality, and continuous improvement within a regulated operating environment.
  • Oversee, plan, and implement quality checks for clinical projects and provide leadership and direction to ensure the highest standards for compliance with Geneoscopy's policies and SOPs, regulatory authority regulations, and safety standards.
  • Identify, validate, and implement process improvements developed to improve quality, reduce COGs, and/or increase overall laboratory efficiency.
  • Baseline, track, and improve upon metrics and actionable Key Performance Indicators (KPIs).
  • Anticipate and adjust operations and lab capacity to match volume growth and track to sales forecasts using demand planning strategies, flexible staffing models, and scale-up initiatives.

Requirements:

  • Bachelor's Degree in Science with a minimum of 6 years of pertinent clinical laboratory experience; or Master of Science degree with 4 years of pertinent laboratory experience of which 2+ years have been spent working in a clinical laboratory having a Director at the Doctoral Level.
  • Possess a minimum of 7 years of experience with expertise in areas of clinical operations development and strategic planning.
  • Possess a minimum of 3 years of management experience.
  • Exhibit strong technical knowledge of molecular biology and molecular testing laboratory practices (CLIA, CAP, NYSDOH).
  • Demonstrate expertise in clinical laboratory operations - effectively manage projects and people, and proactively problem-solve and follow through.
  • Exhibit to be an effective leader with strong interpersonal and management skills who can work effectively at all levels of an organization and deliver results.
  • Exemplify the ability to multitask and thrive in an agile, fast-paced, deadline-driven environment while remaining flexible, proactive, resourceful, and efficient.
  • Possess proficient verbal and written communication skills, while willing to share and receive information and ideas from all levels of the organization to achieve the desired results.
  • Possess high ethics and conduct business in the most professional manner.
  • Seek inclusiveness and collaboration but step up to responsibility, make tough decisions, and be accountable for those decisions.
  • Act as a results-oriented team player with strong interpersonal and communication skills, capable of working collaboratively with colleagues.

What We Offer:

  • Base salary range: annually determined based on the candidate's experience, knowledge, and abilities.
  • Bonus: discretionary annual bonus based on a percentage of the employee's base salary.
  • Benefits: health, vision, dental, life insurance, 401k (with employer match), and paid time off.

About Geneoscopy, Inc.:

Geneoscopy, Inc. is a leading provider of innovative molecular testing solutions. We are committed to delivering high-quality products and services that meet the evolving needs of our customers.

Physical Demands:

  • Employees may be required to lift routine office supplies and use standard office equipment.
  • Must possess the ability to sit and/or stand for long periods.
  • Must possess the ability to perform repetitive motion.

Work Environment:

  • May have exposure to fumes and bio-hazardous material in the laboratory environment.
  • May be required to handle blood-borne pathogens and general laboratory reagents.