Client Service Specialist

6 days ago


Denver, Colorado, United States Core Colorado Full time

We are seeking a highly skilled Client Service Specialist to join our team at Core Colorado. As a key member of our staff, you will be responsible for managing client accounts, addressing inquiries, and ensuring customer satisfaction.

Job Description

The ideal candidate will have excellent communication and interpersonal skills, with the ability to work well in a team-oriented environment. Strong problem-solving abilities and attention to detail are essential for this role.

  • Main Responsibilities:
  • Serve as the primary point of contact for assigned clients, providing professional and attentive service.
  • Address client inquiries and resolve issues promptly and effectively.
  • Maintain up-to-date knowledge of company products and services to provide accurate information.
  • Process orders, updates, and changes to client accounts with accuracy.
  • Collaborate with other departments to ensure smooth service delivery and client satisfaction.

Requirements:

  • Bachelor's degree or equivalent experience in a related field.
  • Minimum 2 years of experience in customer service or account management.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities and attention to detail.
  • Proficient in Microsoft Office Suite and customer relationship management (CRM) tools.

What We Offer:

  • A competitive salary of $65,000 - $80,000 per year, depending on experience.
  • Professional development opportunities and career growth.
  • A positive and supportive work environment.

About Core Colorado:

Our approach to working with nonprofits is rooted in collaboration, empathy, and respect. We take the time to understand each organization's unique mission, values, and goals, and tailor our marketing strategies to align with their objectives.



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