Order Entry Specialist

3 weeks ago


Logan, Utah, United States Automation Products Group, Inc. Full time
Job Overview

A challenging opportunity has arisen for an Order Entry Clerk to join Automation Products Group, Inc. in Logan, UT. As a key member of our team, you will be responsible for processing orders, managing customer information, and providing exceptional customer service.

This role offers a competitive pay range of $17-$18/hr and a comprehensive benefits package, including Medical, Dental, Vision, 401(k), Life Insurance, Paid Time Off, and a wellness plan.

Key Responsibilities
  • Enter and research the status of orders, repairs, returns, credits, and exchanges, including price verification and contract review.
  • Receive and manage customer service requests, ensuring timely and effective resolution.
  • Enter and maintain all customer information in our CRM system.
  • Maintain order track spreadsheets, order forms, rep lists, and distributor information.
Requirements

To succeed in this role, you should possess a strong foundation in customer service and order entry, ideally with 3-5 years of experience in a similar role, preferably within a manufacturing environment. A high school diploma or equivalent is required, along with experience with CRM software and order tracking tools. Excellent communication skills are essential for effective interaction with customers.

What We Offer

A dynamic work environment, opportunities for growth and development, and a commitment to excellence. If you are passionate about delivering exceptional customer service and have a strong attention to detail, we encourage you to apply for this exciting opportunity.



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