Customer Service Representative

2 weeks ago

GondrecourtleChâteau, Grand Est, United States TCC MATERIALS COMPANY Full time
Job Summary

We are seeking a highly skilled and motivated Customer Service Representative to join our team at TCC Materials Company. As a key member of our corporate support team, you will play a critical role in promoting our products and providing exceptional customer service to our external and internal customers.

Key Responsibilities
  • Provide timely and effective support to customers through various communication channels, including phone, email, and fax.
  • Log customer inquiries, issues, and resolutions onto a shared document to track follow-up and identify potential product issues.
  • Work closely with the dispatch, production, and outside sales teams to facilitate a timely and accurate order-fulfillment process.
  • Develop and maintain technical and application knowledge of our product lines to properly service customer needs.
  • Identify potential growth opportunities and collaborate with corporate managers to handle as needed.
  • Assist in the creation of pricing quotes and annual pricing documents, and manage distribution to customers as needed.
  • Prepare sales reports and forecasts, including various types of graphs, spreadsheets, and diagrams.
  • Attend sales meetings, prepare reporting and information prior to meeting, and manage/coordinate information and tasks discussed during meetings.
  • Create and manage Standard Operating Procedures (SOPs) for inside and outside sales roles and other relevant procedures.
  • Cross-train duties with other corporate team members to effectively fill in for each other as needed.
  • Keep accurate and timely records, and prepare/update required account contact documentation.
Requirements
  • College degree required, and 3-5 years of relevant experience preferred.
  • Knowledge/experience in the commercial and residential construction materials industry preferred.
  • Evidence of leadership and professionalism, critical thinking, problem solving, and attention to detail is critical.
  • Working knowledge of PC Windows environment, including Microsoft Word, Excel, PowerPoint, and computer literacy with the ability to analyze and manage data.
Benefits
  • Medical Insurance
  • Dental Insurance
  • Life Insurance
  • Retirement Plans
  • Paid Time Off
  • Wellness Program

TCC Materials Company is an Equal Employment Opportunity employer and is committed to providing a diverse and inclusive work environment.

  • Customer Service Representative

    2 weeks ago

    Gondrecourt-le-Château, Grand Est, United States Pilot Freight Service Full time

    Pilot Freight Services is seeking a full-time Customer Service Representative for our Eagan, MN locationKey Responsibilities:Frequent and accurate communication with customers, cartage agents, and other station and company personnelProvide rate quotes on shipments and track their progressCoordinate recovery and delivery schedules with cartage agents and...

  • Customer Service Representative

    3 weeks ago

    Gondrecourt-le-Château, Grand Est, United States Pilot Freight Service Full time

    **Job Summary**Pilot Freight Services is seeking a highly skilled and detail-oriented Customer Service Representative to join our team at our Eagan, MN location.**Key Responsibilities:**Frequent and accurate communication with customers, cartage agents, and other station and company personnel.Provide rate quotes on shipments and track their progress to...

  • Customer Service Representative

    1 week ago

    Gondrecourt-le-Château, Grand Est, United States Cemstone Full time

    {"Job Title": "Customer Service Representative", "Job Summary": "We are seeking a Customer Service Representative to provide effective customer service and support through in-depth knowledge of company products, programs, and services.", "Responsibilities": ["Talk with customers by phone and enter data into computer system", "Solicit future orders from...

  • Customer Service Representative

    5 days ago

    Gondrecourt-le-Château, Grand Est, United States Randstad Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at Randstad. As a Customer Service Representative, you will be responsible for managing prescriptions being filled for patients, reaching out to doctors/doctor reps to sign off on prescriptions, and processing prescriptions through our...

  • Customer Service Representative

    2 weeks ago

    Gondrecourt-le-Château, Grand Est, United States Agcmn Full time

    {"Job Title": "Customer Service Representative", "Job Summary": "We are seeking a skilled Customer Service Representative to provide exceptional customer support and service through in-depth knowledge of our company products, programs, and services.Key Responsibilities:* Provide effective customer service and support through phone and computer system...

  • Customer Service Representative

    7 days ago

    Gondrecourt-le-Château, Grand Est, United States Volt Company Defunct Full time

    Customer Service Representative Job DescriptionVolt is seeking a highly skilled Customer Service Representative to join our team in Maplewood, MN. As a Customer Service Representative, you will be the primary liaison between our company and our customers, handling order entry, order status, product information inquiries, complaints, pricing, shipping, and...

  • Customer Service Representative

    6 days ago

    Gondrecourt-le-Château, Grand Est, United States Enterprise Mobility Inc Full time

    {"h1": "Customer Experience Representative", "p": "At Enterprise Mobility Inc, we are seeking a Customer Experience Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients. Your primary focus will be on ensuring that our customers have a positive...

  • Customer Service Representative

    2 weeks ago

    Gondrecourt-le-Château, Grand Est, United States Golden Corral Full time

    Customer Service RepresentativeWe are seeking a friendly and courteous Customer Service Representative to join our team at Golden Corral. As a key member of our front-of-house team, you will be responsible for providing exceptional guest service and ensuring a positive dining experience for our customers.Key Responsibilities:Guest Service: Greet guests as...

  • Customer Service Representative

    2 weeks ago

    Gondrecourt-le-Château, Grand Est, United States Holiday Companies Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, resolving customer complaints, and maintaining a positive store environment.Key Responsibilities:Provide...

  • Customer Service Representative

    3 weeks ago

    Gondrecourt-le-Château, Grand Est, United States Boston Scientific Full time

    About the RoleWe are seeking a highly skilled and detail-oriented individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service and support to our external customers and sales force.Key ResponsibilitiesTriage and respond to customer inquiries and sales-related calls in a...

  • Customer Service Representative

    3 weeks ago

    Gondrecourt-le-Château, Grand Est, United States Chick-fil-A Full time

    About the Role:We're seeking enthusiastic and friendly individuals to join our team as Customer Service Representatives. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a positive dining experience for our guests, and maintaining a clean and welcoming environment.Key Responsibilities:Welcome and greet...

  • Customer Service Representative

    2 weeks ago

    Gondrecourt-le-Château, Grand Est, United States Boston Scientific Full time

    About the RoleWe are seeking a highly skilled and detail-oriented individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service and support to our external customers and sales force.Key ResponsibilitiesTriage and respond to external customer and sales rep calls through our...

  • Customer Service Representative

    3 weeks ago

    Gondrecourt-le-Château, Grand Est, United States Taylor Corporation Full time

    About Taylor CorporationWe are a leading provider of innovative products, services, and technologies addressing the toughest communication challenges. Our family of companies offers a diverse set of solutions for individuals, businesses, and distributors large and small.Your Opportunity:We are seeking a detail-oriented team player with a positive attitude...

  • Customer Service Representative

    3 weeks ago

    Gondrecourt-le-Château, Grand Est, United States Sherwin-Williams Full time

    About the RoleWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Sherwin-Williams. As a key member of our retail sales team, you will be responsible for providing exceptional customer service, answering product questions, and making recommendations to customers.Key ResponsibilitiesProvide excellent...

  • Customer Service Representative

    1 week ago

    Gondrecourt-le-Château, Grand Est, United States Shelter Corporation Full time

    Job Title: Customer Relationship RepresentativeAt Shelter Corporation, we are seeking a highly skilled and customer-focused individual to join our Resident Relations Department as a Customer Relationship Representative.Job Summary:The Customer Relationship Representative is responsible for providing exceptional customer service to current, former, and future...

  • Customer Service Representative

    2 days ago

    Gondrecourt-le-Château, Grand Est, United States Enterprise Holdings Full time

    Customer Experience RepresentativeEnterprise Mobility is seeking a Customer Experience Representative to join our team at the St. Paul Minneapolis International Airport (MSP) Terminal. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, ensuring a positive experience from start to...

  • Customer Service Representative

    5 days ago

    Gondrecourt-le-Château, Grand Est, United States Dahl Consulting Full time

    Customer Service Representative Job DescriptionThe Customer Service Representative will be responsible for interacting with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. This position will be responsible for determining the client's issue, offering possible solutions, or providing...

  • Customer Service Representative

    1 week ago

    Gondrecourt-le-Château, Grand Est, United States Pilgrim Dry Cleaners Inc Full time

    About the RolePilgrim Dry Cleaners Inc is seeking a friendly and outgoing individual to join our customer service team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a positive experience for our customers, and contributing to the overall success of our store.Key...

  • Customer Service Representative

    1 week ago

    Gondrecourt-le-Château, Grand Est, United States Big I Minnesota Full time

    Customer Service Representative Job DescriptionKrick Insurance Agency is seeking a highly skilled and detail-oriented Customer Service Representative to join our team. As a CSR, you will be the first point of contact for our customers, providing exceptional service and support to ensure their satisfaction.Key Responsibilities:Respond to customer inquiries...

  • Customer Service Representative

    1 week ago

    Gondrecourt-le-Château, Grand Est, United States careermount Full time

    Lead Customer Service RepresentativeWe're seeking a highly motivated and customer-focused individual to join our team as a Lead Customer Service Representative. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, leading by example, and driving sales growth.Key Responsibilities:Provide top-notch...