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Facilities Operations Manager
2 months ago
Company Background
For over seven decades, Glatfelter Insurance Group has upheld a commitment to integrity in serving our clients, agents, communities, and employees. This foundational belief has allowed Glatfelter to evolve from a small, home-based operation to one of the leading managing general agencies in the United States, employing nearly 500 professionals nationwide, supported by a network of over 4,500 independent brokers and serving more than 30,000 clients. Our mission to innovate is driven by the desire to provide exceptional service to our clients. Established as The Glatfelter Agency, we have expanded our offerings to include specialized programs for public entities, educational institutions, healthcare facilities, and religious organizations. Our comprehensive insurance solutions encompass property, casualty, life insurance, and more. In 2018, we became part of the American International Group (AIG) family.
Position Summary
Glatfelter Insurance Group is in search of a Facilities & Grounds Supervisor. This pivotal role entails overseeing the maintenance, care, and efficient operation of all buildings, grounds, equipment, landscaping, and interior aesthetics. The supervisor is responsible for ensuring that maintenance and grounds are kept in a condition that meets the high standards of the organization.
Key Responsibilities
- Work collaboratively with management to design, implement, and manage programs for the upkeep of facilities, equipment, and grounds, including snow removal operations.
- Assist management in supervising significant repairs, renovations, and new construction projects.
- Ensure availability to address facility-related issues as they arise.
- Engage with relevant managers to plan, design, and set up workstations.
- Oversee the building security system, fire alarm system, emergency response procedures, and surveillance systems.
- Maintain a computerized work order system, including a preventative maintenance program, and modify it as necessary.
- Keep accurate records of construction repairs, blueprints, and other pertinent documents.
- Assist in preparing and planning for both short- and long-term facility needs.
- Responsible for the recruitment, direction, assignment, training, development, performance evaluation, and oversight of direct reports.
Qualifications
- A college degree or specialized training in facilities management, with a strong foundation in an engineering-related field.
- A minimum of three years of experience supervising facilities operations staff.
- Operational knowledge of large-scale electrical, mechanical, plumbing, heating, ventilation, air conditioning, fire alarm, and security systems.
- Familiarity with Building Automation Systems (BAS) and Computerized Maintenance Management Systems (CMMS).
- Must maintain good physical condition and dexterity.
- Ability to lift up to 50 lbs.
Why Work with Us?
Glatfelter is proud to have been recognized as a Best Place to Work in PA since 2005. We offer a comprehensive range of employee benefits and resources designed to safeguard what matters most—your health care, savings, financial security, and overall well-being. In addition to 17 paid holidays, which include a personal holiday and a mental health and wellness day, we provide various leave options for personal, health, family, and volunteer needs.
We are committed to fostering the development of our associates and offer numerous learning opportunities to enhance professional skills, preparing them for future career advancements. Our tuition reimbursement program supports eligible associates in furthering their education, skills, and knowledge in areas relevant to their current or future roles.
Equal Opportunity Employer
Glatfelter Insurance Group is dedicated to being an Equal Opportunity Employer. We provide equal opportunities to all qualified individuals, regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability, or any other legally protected categories. We believe that diversity and inclusion are essential to our future and mission—creating a foundation for a creative workplace that fosters innovation, growth, and profitability. Glatfelter is committed to working with and providing reasonable accommodations to job applicants and employees with physical or mental disabilities.