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Customer Service Representative

2 months ago


Atlanta, Georgia, United States RallyX Management Solutions Full time
About Us

RallyX Management Solutions is a dynamic and innovative company specializing in unique fleet management services. We are experts in driving out inefficiencies in the body repair process, end to end, delivering high-quality service while driving down cycle time. Our proprietary Rally Lean System keeps our fleet partners on the road.

What You'll Do
  • Enter completed estimates into our database.
  • Assist the team in ordering parts and performing administrative tasks.
  • Manage repair files and invoicing.
  • Communicate with customers and insurance companies.
  • Support shop floor workers with timecards and approvals.
  • Learn our process and help us improve.
What We Need
  • Previous experience in a body shop is required.
  • Proficiency with basic computer software.
  • Preferred experience as a data entry specialist.
  • Experience using Commercial Collision Estimating Software such as AdjustRite or CCC1 is a plus.
  • Self-motivated, goal-oriented, and enthusiastic presence in a team environment.
  • Strong written and verbal communication skills.
  • Reliable transportation.
About RallyX

RallyX is a management company owning and operating a suite of businesses in diverse sectors, including healthcare, residential construction, commercial construction, and fleet repair services. As a faith-driven company, we strive for excellence in quality, team character, and community service.

Why Work with Us
  • Competitive pay.
  • Insurance (health, dental, vision) for full-time employees.
  • 401k plan with matching investment.
  • Vacation and paid holidays.
  • Weekly pay day.
  • Hours: 8 am to 5 pm, Monday to Friday.

We provide equal employment opportunities to all employees and applicants, prohibiting discrimination and harassment of any type without regard to protected characteristics.