Field Service Technician

3 weeks ago


Birmingham, Alabama, United States eXcell Full time

Technical Support Opportunity

eXcell is seeking a skilled Field Service Technician to provide technical support to clients in Birmingham, AL. As a member of our team, you will be responsible for troubleshooting and resolving IT equipment issues, ensuring seamless operations for our clients.

Key Responsibilities:

  • Provide technical support for IT equipment, including troubleshooting and resolving issues
  • Travel to client sites within a 50-125 mile radius to provide on-site support
  • Document efforts, issues, and resolutions in a timely manner
  • Collaborate with clients to understand their technical needs and provide solutions

Requirements:

  • Minimum 1+ years of technical support experience
  • Familiarity with various operating systems (e.g., Windows OS, OSX, Linux/Unix)
  • Knowledge of IT equipment, including POS, PC, Printers, Thin Clients, AP's, Servers, and Network switch equipment
  • Excellent customer service skills and ability to work independently

About eXcell:

eXcell is a global company providing IT staffing services and solutions to Fortune 1000 companies and small to medium businesses. We offer a comprehensive benefit package, including health insurance, 401k, and paid time off. If you are a motivated and skilled technical professional looking for a new challenge, we encourage you to apply.



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