Team Leader Position
5 days ago
The Team Leader is a key member of our store team, responsible for assisting the Store Manager and Assistant Store Manager in executing operational, sales, and merchandising objectives. This role is critical in delivering a Legendary Customer Experience and promoting a safe and productive work environment for all Team Members, customers, and vendors.
Key Responsibilities- Assist in the execution of operational, sales, and merchandising objectives
- Deliver a Legendary Customer Experience through GURA (Greet, Uncover, Recommend, Ask, and Appreciate)
- Perform Opening/Closing procedures, including transporting and making deposits to the bank
- Assess store conditions and assign duties to Team Members
- Organize and prioritize workflow through the use of the daily planner
- Recover merchandise, participate in mandatory freight process, and perform regular and promotional price change activities
- Resolve customer complaints/issues and ensure a Legendary shopping experience
- Adhere to loss prevention standards and respond to alarm calls as needed
- Communicate with Team Members on job functions, responsibilities, and financial goals
- Operate cash registers, computers, and other store equipment
- Assist Team Members on the application of policies and procedures
- Ensure the safety and well-being of birds, sanitize and maintain poultry holding tanks, and care for birds as required
- Operate Forklift and Baler
- Complete all documentation associated with job duties
- Obtain licenses or certifications as needed by the business
- Experience in retail or a related field, with supervisory experience preferred
- High school diploma or equivalent, with the ability to read, write, and count accurately
- Basic computer skills and strong interpersonal skills
- Ability to work varied hours, including nights, weekends, and overtime as dictated by business needs
- Ability to move and transfer merchandise, weighing up to 50 pounds, throughout the store
- Ability to push and pull merchandise up to 2,000 pounds with the assistance of proper material handling equipment
- Ability to safely access all areas of the store, including the selling floor, side lot, stock area, and register area
The working environment is favorable, generally working inside with moderate noise. Work shifts vary from one store to another, but generally are no less than 4 hours and may exceed 8 hours. The ability to work outdoors in adverse weather conditions is also required.
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