Customer Service Team Member
2 days ago
As a valued member of our customer service team at UniFirst, you will play a critical role in delivering exceptional customer experiences. Your primary responsibilities will include handling telephone inquiries, taking orders over the phone, performing data entry, and providing inside support to sales representatives. You will also be responsible for helping resolve any customer issues regarding their account, processing credits and exchanges, and collecting accounts receivables. Additionally, you will receive walk-in customers, showcase samples, measure, and take orders. This is an exciting opportunity to join a dynamic team and contribute to the success of our company.
About the Role
This position offers a competitive salary of $45,000 per year, commensurate with experience. As a Phone Support Specialist at UniFirst, you will have the opportunity to work in a fast-paced environment, developing your communication skills and building strong relationships with customers. If you are a motivated and customer-focused individual looking for a challenging role, we encourage you to apply.
Responsibilities
- Handle telephone inquiries and take orders over the phone
- Perform data entry
- Provide inside support to sales representatives
- Help resolve any customer issues regarding their account
- Process credits and exchanges, and collect accounts receivables
- Receive walk-in customers, show samples, measure, take orders
What We Offer
At UniFirst, we offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off. We are committed to providing a positive and supportive work environment that fosters growth and development.
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