Experienced Service Advisor Professional

1 week ago


Whittier, California, United States Ocean Honda of Whittier Full time

We are seeking a highly skilled Service Advisor to join our team at Ocean Honda of Whittier. As the primary point-of-contact for all automotive service and repair matters, you will be responsible for listening and thoroughly understanding customer problems, arranging for appropriate service/repairs, and setting/manage expectations on the part of the customers and the technicians.

Responsibilities:
  • Schedules service for customers either in person or on the phone to ensure a prompt and accurate diagnosis of any problems.
  • Fulfills role as liaison between customers and the technicians, ensuring that all completed repairs have gone through quality control and/or a road test.
  • Maintains current knowledge of vehicle operation, warranties, campaigns, and other service information.

The ideal candidate has a high school diploma or GED, may have some post-secondary automotive training or experience, at least one year of dealer-level or large facility experience, an unrestricted driver's license and a clean driving record, and a strong technical and customer service performance record.

Salary: $45,000 - $65,000 per year based on experience.



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