Insurance Policy Advisor

3 weeks ago


High Point, North Carolina, United States State Farm Insurance Full time

Job Summary
We are seeking a highly skilled Insurance Policy Advisor to join our team at State Farm Insurance. As a key member of our customer support team, you will be responsible for assisting customers with inquiries, complaints, and policy changes.

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About the Role
As an Insurance Policy Advisor, you will provide accurate and timely information regarding insurance products and services. You will process policy applications, renewals, and cancellations, handle billing and payment inquiries, and resolve customer issues and complaints in a professional and efficient manner.

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What We Offer
In this role, you will have the opportunity to work with a dynamic team to ensure customer satisfaction. You will maintain accurate customer records and update information as needed. You will also follow company policies and procedures to ensure compliance with insurance regulations.

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Compensation and Benefits
The estimated salary for this position is $65,000 - $85,000 per year, depending on experience. Additionally, we offer a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.

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Requirements
To be successful in this role, you should have excellent communication and problem-solving skills. You should be able to work effectively in a team environment and maintain accurate records. A bachelor's degree in a related field and 2-3 years of experience in customer service or a related field are preferred.

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How to Apply
If you are a motivated and detail-oriented individual who is passionate about providing exceptional customer service, please submit your application. We look forward to hearing from you



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